Sterling Car Care is a highly regarded automotive service provider known for its exceptional customer service and efficiency. Customers appreciate the attentive team, who quickly accommodate needs and ensure a smooth experience from start to finish. Many have highlighted the convenience of the drop-off and pick-up process, including the use of a lockbox for easy access. The shop stands out for its ability to provide loaner vehicles at no additional cost and for keeping customers informed through regular text updates about the progress of their repairs. Sterling Car Care is praised for its honesty and dedication to finding cost-effective solutions, often saving customers significant amounts compared to other repair shops. For instance, one customer noted a $700 difference in repair costs compared to a previous quote. The atmosphere is welcoming, with staff even taking time to engage with customers and their families. Overall, Sterling Car Care has earned a loyal following, with many customers expressing their intention to return and recommend the business to friends and family.
One of the most thorough garage's in Metro Detroit with great service in an industry where that's hard to come by. Couldn't recommend them enough.
August 2024
Great customer service. Gave me a loaner car for no cost. Up front about the time frame just to get to my car. I would highly recommend this place to my friends and family. Thanks
August 2024
Sean took care of me and got the job done! I’m happy with the work performed on my car and recommend Sterling Car Care for anyone that needs their vehicle repaired!
