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“Love this place! My partner and I had used this storage facility a few years ago and needed another one. The manager, Katie, is such a delight and has been so helpful in the process. Katie was also there when we previously rented as well. Very trustworthy and accommodating throughout the entire experience. Highly recommend: )”
“Rashelle is amazing and takes care of the property like it's it's her home and she's currently helping me at the west Utica location and hopefully she has this location (west Utica) continue to help with this location since it's a mess”
“EZ Storage has provided excellent service, support, clean and easy access.
One suggestion to consider for customers for those that close their storage unit mid month to issue a refund on days not used.”
“Melissa did a great job. She called me to set up my appointment, showed me the storage unit and she replaced the rope and sprayed the track so that the door would go up and down easy.
She is very eager to provide great customer service and that is the type of representative your company needs.”
“Today started off rough but an employee named Tracey saved the day . She was extremely helpful and my family and I appreciate having someone be so patient and helpful!”
“It's first time using cube smart storage, I have to admit I was a little intimated due to the fact that they're mostly new. So I assumed that they must be crazy expensive compare to the older storage companies around. But I was.so wrong about it, actually found out that they're very competitive with their prices even if they're an upgrade version of the previous storage I used before. I'm very happy with them and staff are very accommodating and have exceptional interpersonal skills that made me feel comfortable around them. It's the most secured facility I've ever been in my opinion. Keep up the good work! Special thanks to Angela for keeping the facility on tip top shape! ?”
“My dad leaves his trailer here year round and he has the peace of mind it won't be stolen. The owner was ABSULOTLY AMAZING. My dad has stored his trailer there for almost 3 years I think and he absolutely loves everything about it.”
“The storage area was always clean, and the personal were friendly. After it changed ownership and raised the prices, we decided to leave.It’s a good storage space, just did not like the price hike.”
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“I would like to Thank Smart Shop for all the info
that your employee named Andrew had given me About availabilities at this location on Vandyke.
He was very knowledgeable about procedures and his personality was really good as he was indeed a professional in all areas in questions
Thanks again for such a wonderful business
Professional, who hears his customer out before
trying to render an answer! He also was Patience very with me in which I truly appreciated. He really made my day! Thank You! From an appreciative Customer-
Marilyn-October 29,2024”