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May 2023 by Ashlyn K.
I love Sally Beauty Supply, though I try to avoid this specific location. There is a woman that works here, must be a manager based on her attitude alone, who of the very minimal amount of times I've visited this location has not once been pleasant. There's a couple people who I adore here and genuinely seem interested in what they do, but the woman referenced before is rude, acts like you are interrupting her time and is just generally rude. Other than one rude employee, this location is typically well stocked, clean, and maintained very well! People always checking in on if you need assistance as well!
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October 2022 by Taylor Thompson
I just want to say, Chelsea definitely goes above and beyond for her customers!!! ? I didn't think this type of customer service existed anymore! Very pleased
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July 2022 by Layan G.
I went to sallys and bought a hair color tube and I gave the worker a $50 bill and she gave me a $20 that was sketchy so I asked her to give me a different bill which is my right as a citizen. When I asked her to give me a different one, she told me I had already touched it so I have to keep it and asked me to leave. She threatened to call the police and she locked the door. She called the police and the police told her to change the $20. Then she starts telling me about her anxiety and to leave and never come again. She has lack of temper management and you should watch out for these behaviours.
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April 2022 by Mk Y.
My 2 bottles of Shampoo & Conditioner was priced at 12.24 each. The lady didn't ask if I wanted a bag, she took it upon herself and scanned the bag. I didn't say anything. I was charged $0.75 *2 for the bag. Be careful when shopping at Sally's. In the end my shampoo and conditioner was $12.99 each not 12.24 as it was priced.
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October 2021 by Dani Hort
Apparently they aren't used to people of color shopping here. From the moment I came in, it was pretty much "What are you looking for" and constantly watching me. Other customers were not watched like that. First time here and won't be back to this location. As a licensed stylist I like to shop for hair products and not be followed. Sally's is like TARGET for stylists. I shortened my trip to under 5 minutes because of this. Hopefully this location will do better with their customer service.
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January 2021 by Tammy D.
I called and he employee helped me find the shampoo I wanted and 2 of them for the sale that ends today. She held them for me until I could get there. She was friendly and helpful. Thank you.
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January 2021 by Renee Habre
The lady was very friendly and helpful. Lots of nice products.
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December 2020 by Glam Salon
Hailey is very nice! Thank you for being so helpful with me and taking your time I appreciate it.
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September 2020 by mommabasshead
Hailey is AMAZING and VERY helpful! She definitely knows what she is doing! Helped me find acrylic supplies fast and efficiently. If anyone is going to get supplies at 18 mile store in Sterling Heights? Ask for Hailey! She’s amazing! Everyone who works there is knowledgeable and friendly. I had a great experience here with Hailey! Thank you Hailey for your kindness in the craziness that we’re All going through! ♥️
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September 2020 by Brenda Liebetreu
Got what needed
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August 2019 by Kim Gomillion
I love coming to this Sally Beauty! They always have what I need and the sales are great! The people that work at this location are so friendly and helpful!!!!!
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July 2019 by Diane King
All of the girls that are well educated and some of the there are licensed professionals! Last time i was in the girl Emma was so helpful and knew her stuff right to the point!
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January 2019 by Trace Alam
Helpful staff and some good products, but lacks variety and many items are very overpriced.
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June 2018 by Courtney Blanchard
The rude blonde lady previously mentioned in reviews is gone now and this store is SO much better! New staff are so kind and helpful! 6 months ago I would have said to go somewhere else, but now they're the best.
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September 2017 by Jenell R.
This is the worst Sally's I've ever been too. The employees are so rude, I asked one a question and she just looked at me like I was stupid. They also gave me a hard time while returning. They made an excuse and said it couldn't be returned. I was very upset. I will not be returning!!!!!