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March 2024 by Gene T.
In November of 2022 I contracted with PMS to do an addition to our existing patio (See photo). For starters they sent out a new crew leader. He didn't make sure the area to be paved was squared up. Subsequently the job had to be torn up and redone, making necessary cuts on the ends to assure everything was square. This is brick paver 101. PMS was very responsive and agreed that this job was botched. The same crew came back and made it right. However, later on (spring of 2023) I noticed the gate would not open toward the enclosed patio (it was left open throughout the winter). This was due to the way they plumbed the downspout to the drain that they created. On May 11, 2023 I left Duane Kraft (project manager) a text message about the issue. He replied by telling me he was out of town until the 22nd. On September 5, I sent another text and told him I knew he hasn't forgotten about me but reminded him about the downspout. On September 19 I sent another text telling him I didn't receive a response. He responded and told me he would be at the house that Monday to take a look. I was told he would take care of it. On November 30, I texted him and asked if he plans to make the repair before winter. No word back. On December 20 I texted him again asking for a response. No answer. I would not recommend PMS for any further work. And I don't recommend Duane Kraft as the project Manager. Nice guy to chat with though. It is now March 12, 2024. I hired Brick Heads, Masonry&Concrete Specialists to do a chimney repair. They were kind enough to make the downspout repair (see photo) at no additional charge. I highly recommend them. This was a small repair job PMS should have done, since their work had a 4 year workmanship guarantee. I know PMS typic does good work. But it all comes down to who manages the work and who they send out. Not communicating to the customer is just bad business.
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February 2024 by Kathy Elliot
We were looking to have our small front walkway replaced because it's falling apart and collects lots of water. Cam was absolutely awesome about considering every possible option and taking time to explain those options. Extremely professional, knowledgeable, honest, and personable. I highly recommend this company. A+ on communication and transparency as well.
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February 2024 by Tamara Stone
Professional, knowledgeable, and capable!This company has the leadership and workers in place to make your vision come to pass. Luis and his crew were absolutely phenomenal to work with!
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December 2023 by sneezer975
Did a great job with a really good price. Alejandro, the crew boss, was professional and very experienced - highly recomended!
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November 2023 by michel keslacy
I highly recommend PMS Brick Pavers! They are very professional with skilled trades men. Our Hard scape project is beautiful and the cleaning and refilling our pavers is perfect.Thankyou , Cameron, Luis and crew ! Linda Keslacy
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November 2023 by Robert Gamelin
I was going to repair and replace my own pavers that were 30 years old. Decided that I needed professionals and I chose PMS. They did an amazing job and I couldn’t be happier with the results!Service: Paver installation
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November 2023 by Judith Julian
The team was very efficient and professional. We talked with them frequently about the process and they did a beautiful job. Alberto was creative and added a flair to the paver path which wasn't there before. They removed pavers, leveled the ground and replaced the pavers.
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November 2023 by Amy Loviska
Always quick and professional. Larry very good and helpful. Lovely brick patio redo.
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November 2023 by Larry Konyha
They did an awesome repairing our patio. The company that did it the year before made a good effort, but we were not completely satisfied with the finished job. Your company went far beyond our expectations. I would highly recommend them for this type of work. First class!
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November 2023 by Jerry Turner
Very good job,cleaning pavers with acid to bring colors of unform. Also sealing all joints of pavers. Well inform CREW of getting job done. It took 2 days to complete, time well spent. Brick Pavers look NEW AGAIN. THANKS GUYS JOB WELL DONE!!!Service: Paver sealing
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November 2023 by Baerbel Mccurdy
Luis and his team were outstanding. Very professional and responsive. These guys are hardscape artists and I would gladly hire them again for my next projectServices: Patio paving
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November 2023 by Suzanne Johnson
Very happy with the quality of work and fair price. Highly recommend this company. Thank you!
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November 2023 by Florian Frischmuth
We recently had our ~10 year paver walkway and patio reconditioned. Some areas that had shifted were repaired, the pavers were power washed and resounded / sealed. The walkway and patio look just like on day 1. We are super happy and impressed.Ricardo and Jesus did an excellent job. Our landscaping and mulch is still in tip top shape. They were very professional checking in with us and letting us know each step. We will definitely use We're The Guys again ... until then we will be again spending more time on the clean and beautiful patio.Services: Paver sealing
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October 2023 by Anthony Morelli
In a contractor world full of noise, these guys are the real deal. True craftsmanship! We bought a 25 year old home about 18 months ago. The paver steps & pathways all around the home were shaky & needed a total reinstallation. Steve D’Hondt & his PMS team came to the rescue. These guys are top notch. From Cam Wilson, the sales rep who explained the process & helped guide us. Cam was trying to show us where we could get the best value for our money. The job was executed seamlessly & came out great thanks to the job foreman Larry, Anthony, & the rest of the crew members. It’s was cool to see what talented craftsman can do to change the look & feel of your homes curb appeal. Cheers fellas! Thanks so much for your hard work.Service: Paver installation
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October 2023 by Joanne Haddad
Deanna was an exceptional scheduler! The crew was Antonio C. & Richard C. They were on time and very professional. They did exceptional work and left the site immaculate. I would highly recommend PMS !
