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January 2024 by John Morrison
Super friendly staff and great service! My battery died the other day and O'Reilly was the only place nearby that had my model in stock (and they had 5 compared to the zero at every other auto place in the area!) Adam helped me find the right battery and even got it installed for me, chatting happily the whole time. I think I just found my new preferred parts shop!
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December 2023 by Ed H
The clerks at this location take interest in helping you get solutions. If they don't have parts they can check nearby stores. If that doesn't work out, they can order it and have them in.
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November 2023 by joan puglia
After my daughter convinced me to give O'Reilly's a try, instead of a major competitor, I am very pleased. Adam went above and beyond and really helped me out. Great store!! Happy employees and manager!!
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November 2023 by Aaron Kinsella
This evening we were fortunate enough to have Desmond turn our rough situation into a pleasurable experience. After our vehicle died in a parking lot, Desmond walked through the steps to get us the parts we needed. Then upon resolving the issue, he offered for us to bring the car back to help us ensure that the issue was isolated to the components that we replaced. After all of this, Desmond went even further to recommend the fluids that we were low on get topped up. Through the entirety of this, he was nothing but pleasant and professional and this will now be the store I go to any time I need auto parts. He is a credit to your business!
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November 2023 by John Polefka
O'Reilly advertises that a technician will replace wiper blades when you purchase from them. But after purchasing one for my rear window, I was informed that they don't replace "rear window wipers", just front wiper blades. Hmmmm?
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November 2023 by Alicia Bova
This location deserves a 5 star. Thank you again Desmond for your help. Great service, very professional. Adam also offered to assist as well.
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September 2023 by cappp_123
The store manger is lazy and treats her employees like trashAlways has a attitude when u ask her a question.
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March 2023 by Marge Manetta
Very friendly , went for a new battery. Had to bring it back it was the wrong size. They were very accomadated.
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February 2023 by Darrell Martin
Didn't have what I wanted but had ehat i usually needed.
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December 2022 by Lora Wildrick
Didn’t have the parts I needed but were an huge help in helping me find them all at the same location (which was more challenging than you would think.). As a woman, sometimes auto issues are intimidating and stressful. They were helpful and professional and didn’t make me feel like a dope. I am grateful.
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December 2022 by Jeff C (JC)
They had what I wanted but went here because of road construction. I don't shop at stores that require personal info to spend money there. I don't want to announce my phone # or my email address in today's public . I am trying to spend money in your store, isn't that enough ??? I gave 3 stars because I felt sorry for the cashier.
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December 2022 by Jeremy Hogan
If you're driving euro or jdm than look no further. O o o OReillys has your back
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July 2022 by Duane Black
First- the cashier told me they do not carry Mopar oil filters. That’s after I already found them in the southeast corner of the store on the bottom shelf. Once I tell him , he then agrees they do carry Mopar oil filters. I buy it. 2nd- The Manager refused to price match the Pennzoil full synthetic OW-20 5qt oil that I showed both Walmart and Home Depot having prices at $23.97 Upon googling - I found that they are suppose to price match Walmart . I went to the O’Reilly on gratiot south of 16 mile . They price matched without hesitation. I’ll never use this Schoenherr location for my auto needs ever again and would highly recommend no one else does either.
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July 2022 by Jill Fisher
I stopped in on a 90° day to have my battery checked. The attendant didn't hesitate to come out in the heat to help diagnose the problem. It wasn't even just one simple test but he was pleasant and helpful through it all.
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May 2022 by Herman Verstraete
They are short on workers right now otherwise great service
