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February 2024 by Jeremy Simmons
Came in to get a esim put onto my phone and they charged me 40$ for it
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February 2024 by cristina Salpino
This location is hands down the best in the Metro Detroit area. Ray is by far the best, nicest guy and knows what he's doing and takes care of the customer especially me every time I come in!
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January 2024 by Ray H.
Buy a new phone and find its not right for you, they have weasel clauses on your receipt to refuse a refund in first 14 days. Better customer service at Verizon, Mint or Tello.
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September 2023 by Jamie Larocque
Amazing customer service from oli , helped with everything I needed. Overall experience very happy . Will be recommending to everyone I know to use this location. Even if you just have questions , there very understanding and will help.
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July 2023 by Brian Davis
I went in to cancel a line on my account and this guy was absolutely awesome he was able to really do some work with the account even though I was paying minimum every month he was able to get my account upgraded for less money I didn't ask he just looked into my account when he was canceling the line and out of goodness of his heart he thought he could do some magic and magic he did this is an awesome place great customer service I recommend it all day all day
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March 2023 by SMILEY DOANE
Ray was nice and informative. Definitely will treat you right
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February 2023 by Eddie Wilde
Ray, Thank you very much for your excellent service with our purchase.You made it very clear to us that the we were getting the best phone at a great price. You are AWESOME!I would strongly recommend this location for all your cellphones and other equipment. Thanks again Ray.
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February 2023 by Gail Kovaleski
Had a great experience at this location for first time. Ray was very helpful and pleasant to work with figuring out a phone that fit me. ?
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February 2023 by Kelly Johnson
I wish I could give more stars.. Ray went above and beyond. Not only will I never go to another PCS location.. I will never buy from anyone but Ray. He's respectful, kind, explains the plan and suggested the best phones for the price.. I would recommend this location to anyone.. ask for Ray
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February 2023 by Paula Smith
I visited this location today and it was the best Metro Pcs experience I have had. Simon was excellent, knowledgeable and found a way to save me money. Simon was friendly and easy to work with. I highly recommend this location.
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September 2022 by Alex Rowe
Just came in to the store looking for a Case and Screen protector and Simon the store manager gladly helped me find the correct case and installed the screen protector perfectly.
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August 2022 by Jason Seagram
This is a great store if your looking for a new phone plan with great rates. Simon the manager is highly knowledgeable, and saved me a good amount of money on a new phone plan. Thank you Simon!
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August 2022 by Rachel Slone
Great experience, the store had the phone I wanted and was very helpful in my transaction, great service and very friendly
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August 2022 by Mary
I had AMAZING customer service from SIMON and RAY CHOLAGH. I would recommend that you do business with Simon on Vandyke and 19 location.
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July 2022 by Fawzy M.
Great experience with an excellent friendly customer service oriented agent "Simon". The moment we walked into the door he was so friendly, helped us purchase 3 new iPhone 11 and switch the service from another provider within few minutes. activated all the phones and made sure all up and running and transferred all data from the old phones. Detailed explanation of the plan we are getting and benefits. 2 weeks later he called me to follow up on and asked how is the services and if we need anything. usually once you purchase a product from anyone, you never hear back from them once you are out of the store. Simon showed exceptional customer service during the purchase and after. definitely recommend to friends and family
