Metro by T-Mobile receives excellent reviews for its wonderful service and knowledgeable staff. Customers highlight the clean store and describe the team as super helpful, professional, patient, and awesome. Specific services praised include fixing phone issues, repairing cracked screens, transferring information from old phones, and helping select new devices. This assistance is noted for taking all the time needed. The work is done for a very good price. Many customers state they will definitely return, highly recommend the store, and won't go anywhere else, calling it their favorite.