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November 2023 by Saundra F.
Ray was extremely helpful and very professional. He had several other customers in the store as well and made sure to be attentive and not neglect anyone. I am very happy with my purchase and can't wait for it to arrive.
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November 2023 by Machrina Fallon
Roderick was the best. He didn't pressure me into buying anything and explained all of my options! He answered all of my questions and was super helpful. Would definitely go back.
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November 2023 by Kayla Saco
Such an easy and affordable experience. Ray helped me every step of the way to find the perfect mattresses for my family. Ray was very kind, helpful and knowledgeable.
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November 2023 by Susan Tiley
Ray, who is the manager of the store was very knowledgeable, very kind, good personality & took time with me and gave me time to test out the mattresses. He is a great manager/person. It was a great experience.
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November 2023 by Shirley Hayes
My son and I came in after buying a Sleep Number bed that we did not like so we were looking for a different bed. Our sales person Ray was awesome. My son ended up buying a bed and I did not yet because I have to wait for 30 day for Sleep Number to pick my bed up. I will be going back to Ray when I do buy my bed. He gave me great sleep position ideas by using my powerbase that I originally have he was very helpful
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November 2023 by Brittney Thornton
I was looking for a king size platform frame . Unfortunately it wasn’t in stock but Roderick helped me out . He called multiple stores and found one near me. Great customer service and will be coming Back in the future . Great “ Job Roderick ! :)
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October 2023 by Nat Sells
Wow! 5 star service is an understatement! From the minute I walked in and not knowing what I even needed the salesman, Ray was amazing and very knowledgeable. He took his time with me and helped understand me. No pressure and met my needs and expectations. Trey and Roderick were very helpful as well. Thanks for making this experience flawless! Will refer business your way! Natalie :)
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September 2023 by Heather Kerekes
Rodrick was very helpful and got me just what I needed right away, new bed frame for my bed. It was damaged during my move to Michigan. Never been to you folks place but another company, which I had gotten the bed from, couldn’t get me one. I the way home, pretty perturbed by the other company, I just happened to see your store. Thinking it couldn’t hurt to stop in, I was pleasantly surprised. I will come back. Rodrick helped me load up my car which was wonderful. Also, I’m newer to the area and I was going out of my way to a few places and he oriented me to the closer places to go by my residence. Very thankful for that. He treated me like family. Thank you for your help! God bless… Heather Kerekes
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September 2023 by Debbi Vangoethem
Ray was a very pleasant salesman. He took the time to explain everything about the adjustable base and explained all the features. We weren’t sure that we were ready to buy but he convinced us that we should.
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September 2023 by Demaro Turner
My wife and I was searching for a mattress for our son. We decided to stop into the Mattress Firm store located on Hall Rd and Hayes in Sterling Heights, MI. We were greeted with smiles and professionalism by the two sales associates. Sales associate Mr. Ray H, assisted us with our questions, concerns and our purchase. I would highly recommend this store. Keep up the great work gentlemen!
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August 2023 by Rachel “Roria” Marie
Ray was so incredibly helpful! I truly appreciate his patience. And he definitely made the shopping experience fun!
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July 2023 by stuart martin
Roderick was very professional, helpful, patient! Definitely the best part of shopping here was his approachable demeanor and the time he took to show us all the options they had. My wife and I can’t wait for our new mattress and base to arrive!
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June 2023 by Christine McKenna
We purchased a mattress today from Ray, or Ray-phael as some might call him. ;) He was super helpful and personable. We were just looking for something basic for our toddler, and there was no pressure to get anything outrageous. He also helped us with to discover the bunkie board option instead of a box spring, which is great for our little guy. He listened to exactly what we wanted, and was super fast and efficient. He also chatted with us about 90's music and ninja turtles, so he clearly know what's up. Thanks, Ray!
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June 2023 by Sandra Beal
I have been shopping for a good mattress for several years. My priorities: comfort, availability and price. Well I found that and more. Roderick Brown the sleep expert rep went over and beyond to make sure he advised me, listened to me and provided excellent service. He’s ?!Delivery is tomorrow but I’m sure I’ll be a satisfied customer.
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June 2023 by David Kassab
I had the pleasure of dealing with Ray. He was very kind, informative, honest, and most importantly not a pushy salesman. I could tell he cared about his clients and wasn't just out for your money. He went above and beyond for me. I will be recommending people to go to him.
