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June 2024 by Kevin B
I've been out of the Lowe's store for an entire week working on plumbing and gas lines at my home God knows I've certainly bought enough plumbing and black pipe from them the choke a horse...
I'm 71 in short on pipe and had an original pipe but it was too long I came back to this 16 and dequindre store that I've been going in and out of for at least actually 2 weeks.
They wouldn't cut the freaking pipe to 71 in because I didn't happen to buy this piece of pipe from them this half inch pipe it's after 8:00 in the evening now I can't reconnect my gas because I wasn't a good enough customer from everything else that I've been buying from the store and plumbing and gas fittings and lines and pipes for 2 weeks totally asinine no way to treat a customer just an absolute skanky thing to do to your customer...
I will never go to Lowe's again only started going to Lowe's recently because it's the closest to the house where the project is so I'll go to home Depot where I know they will cut the pipe but now I have to travel 5 miles further because Lowe's is a bunch of steaks that don't know how to treat a customer...
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June 2024 by imnobody atall
Nice, hard working young man brought out the order (eventually). Unfortunately the company he works for sucks. Like many have mentioned, their curbside pickup process is slow, understaffed and grossly mismanaged. They have no idea what they’re doing. Took them just under 8 hours to throw a few bricks and boards on a cart for me, and two phone calls & 25 minutes on site. For sake of time, i loaded most of it myself once they finally figured out what curbside pickup means. Walmart and amazon combined have likely the worst reputation for mistreating their workers, so for my experiences at this location to continue sucking this bad every single time, they must have found some kind of new low. Unfortunately due to circumstance, this is the least-worst location for me. But they keep finding creative ways to irritate me so we’ll have to see who else wants my money.
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June 2024 by Kimberly Jaros
Clean and friendly
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June 2024 by SirStDrProFDave PHD
Didn't have what I need
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May 2024 by Alejandro Ponce
Great products an awesome pricing everything is affordable
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May 2024 by Gemed Z
Came in for a beam had the isle it was in and bay number, unfortunately it was not in that place specified online. Hard to find employeees to help, I’m the anxious type haha but Evan came and saved the day very kind, patient cheerful. Give that man a raise. Will be back
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May 2024 by Alicia
They let random sales people harass you here. There was a rebath consultant that wouldn't stop talking to me even after I said several times that my home was newly remodeled and my bathrooms were new.
It makes me never want to come to this store again. Luckily there are plenty of other around.
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May 2024 by Andre Ban
The worst customer service
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May 2024 by Mark Ross
Found what I needed right away
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May 2024 by sch bills
Absolutely boned it. They had me driving all over the parking lot, talking to a half dozen associates, calling and sitting on hold. lost my order that was prepaid and waiting by the door with my name on it the whole time. It was the only curbside pickup job in the whole place by the way. Also the whole crew scattered like rats as soon as i headed towards anyone for help.
50 minutes wasted to pickup a prepaid order, and it would have been longer if i didn’t walk into the store and find it myself. Negative 5 stars.
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May 2024 by Rich Schoonover
Home Depot #1
Lowe's #2
Not a single cashier working. Same as the last 3 visits
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April 2024 by Rufus Jackson
Staff was great helped me find what I was looking for
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April 2024 by Jack Schuetz
Got what I needed in the garden area
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April 2024 by Valencia Hughes
I ordered online, and my order was ready quick! Nice Gentleman brought my order out!
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April 2024 by Monica Savaya
Horrible that Lowe’s has a 48 hour return policy on appliances. Associates in store and via telephone were extremely unhelpful
