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March 2024 by Jay Binski
Equipment wipes are never stocked and the showers are consistently moldy. It's pretty unacceptable considering how my I'm paying them monthly.
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March 2024 by Brandon Kaiser
Brett the gm at la in mound is a douchebag I tried to use a guess pass n I’m not aloud to play basketball it’s unfair to other members??
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February 2024 by Abhignan Godha
Very poor membership experience, specifically to cancelling of personal training Memberships. (Corporate customer service not helpful at all)No clear distinction between managerial roles, gym staff, and people with authority to really help.difficult to point out and reach to one consistant person to talk to about meberships despite being a member for more than a year.No clear documentation/email reciepts of complaints/ conversations. Nothing is provided in writing.(either physical nor electronic) makes me feel LA fitness does it intentionally to not leave any traces of conversations to decline transactions working with banking organizations.Disappointed! Not once but twice.
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February 2024 by Jake Remyland
Sauna was broken down for more than a month, and their "smoothie bar" is constantly unstaffed and closed. Staff isn't friendly at all and not willing to help in any way. Better off getting a membership at the edge fitness or the lifetime down the street.
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February 2024 by STONE
Now that Terrance (former operations manager) is gone, this place will never be the same. Such a shame, this gym will now fall into the hands of lazy & incompetent staff who dont care about the members and guests. Thank you for all that you did Terrance!!
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February 2024 by Brad Hornback
Selina helped me a lot and made it very easy for me. This gym is nice compared to other gyms i have been too
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February 2024 by Denise MaGee
Frank L. Cycle instructor for 5:30 p.m. on Thursdays is very rude and disrespectful. I couldn’t believe he told me to remove my headphones/earbuds. Then proceeded to blast his country music. I thought it was a joke so I put my ear buds back in and he told me again that I couldn't have my earbuds in. I politely left and notified the front desk. The situation could have gone completely different if I had stressed the issue and asked for some documentation on why my earbuds weren’t allowed. Customer service was horrible or maybe because I’m a person of color my experience was different. I probably won’t let this go. Maybe I’ll just go back to Planet Fitness.
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February 2024 by Nick
Equipment broken, staff kicked us out 10 minutes before close, not the cleanest, sauna has been broken for a month. Worst LA I've been to
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February 2024 by Nick Cappa
I took advantage of the free three day pass. Nice club with a pool and hot tub. Clean bathrooms and all the machines work. The sales team gave me a lot of options to consider, which is a breath of fresh air. I'll be back.
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January 2024 by W205AMG Gang
Sauna been out for a month and half it don’t take this long to change the wood ? this location is horrible
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January 2024 by Jadon Gherasim
My guy rob, is super cool. Very nice to me and my dad. He was the one did that did cpr and saved the man on the basketball court! Great location.
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January 2024 by Richard Burton
Great gym , clean excellent equipment, basketball courts, racquetball, sauna. ?
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January 2024 by flexx flexx
This place is beyond outdated when it comes to equipment and if you want to bring up cleanliness flat out disgusting. The sauna here is saturated with old wood that has been sweated on for atleast over a decade . Ownership or as a corporation this place needs a remodel to the fullest extent its unfortunate that this place has to be so unsanitary and outdated theres no reason for an establishment to operate like this!
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January 2024 by reba dobbs
Registered today, get back to you.
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December 2023 by morbit blazer
Love this place, the people are very friendly and nice. Machines are always available , if the patrons behave and keep the place clean it is nice when they are A- hole the sauna can stink and be dirty , keep the shoes out and don’t come to the sauna fully clothed and smelly, they try to keep the place clean and the temperature is always good .
