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“Nora was amazing!! Definitely made the most of my time experience and money!!! Very knowledgeable of products, definitely knows how to upsell!!! Thank you so much!!?”
“I came to this location to see if I could bundle my internet with their mobile service to save some money. Previously had a T-Mobile phone plan. I was helped by employee David who was incredible when it came to saving me money while being proficient and professional. Not only did he get my internet cost lowered from $55/month to $45 /month BUT he got me their mobile unlimited plan for free for the first year on top of a free phone upgrade.
Almost sounds too good to be true, but the new phone (Galaxy A16) has been great, and I've double checked my billing statements. It's all true. I believe once my free year is up on mobile it'll be $40/month, which is still not bad at all.
I see some other reviews griping about the wait times and whatever else, but it isn't that bad. Folks just lack patience.”
“AWESOME experience at the T-Mobile located at 2474 Metropolitan Parkway, Sterling Heights, MI!!! Mario H. Mobile Expert, is phenomenal, super friendly and professional, a tech genius, and he goes above and beyond!!! 10 stars all the way.
So grateful for his help with my family's new phones. Andre C. is the Retail Store Manager and he is fantastic! We felt so welcomed and knew we were in expert hands. A million thanks to all of you! Rita and Jack”
“I went into the store for an upgrade and worked with Brandon. He was pleasant through the entire experience. He gave advice on phone cases/screen protectors and entertained my sisters and I’s questions and conversation while waiting for the data transfer. 100% recommend this location and working with Brandon if possible!”
“After a few agents hanging up or leaving us on hold, our next Service agent Ryan O. handled my husband and I’s issue and was quick to resolve our issue and was very informative. Very pleased with them.”
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“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”