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March 2024 by Ethan N.
These low rated reviews are so inaccurate - they are family/locally owned and great people. Howard's has treated me like a #1 customer since the moment I called them and subsequently walked into the store. They treated me with respect, heard exactly the ring I wanted to create for my fiancé, and they did it perfectly and exactly the time frame they guaranteed (3 weeks). I'm here purchasing my wedding bands and they are still treating me like a VIP. I will never go anywhere else for jewelry.
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January 2024 by Dominic Redman
Fantastic personalized service. Had a custom engagement ring made by Sako, and it far surpassed my expectation. Craftsmanship was top notch. Super friendly employees that make you feel welcome at all times. Will from now on only choose Howard’s Fine Jewelry for all my needs.
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January 2024 by Erica Johnson
I worked with Ban. She was very helpful, friendly & knowledgeable about all the jewelry in the store. There was a wide selection of items to admire from earrings, watches, necklaces and bracelets. They even have jewelry for kids-which was great as I was looking for unique gift ideas for my grandon. I ended up purchasing 2 pairs of earings & a necklace-love them! Ban also taught me a few quick tips about jewelry quality. I never felt pressed to purchase or upgrade my choices. I loved my experience and will go back and purchase in the future.
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January 2024 by John R.
Dont shop here big scam, very dishonest.. Howard is a pedaphile, that greed ughh, they have no shame selling you a defected piece' that falls apart, and fix it free the first time temporarily didnt last, this is real gold?? and charge the next time for the same defect
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December 2023 by Sharon McClellan
Ban was wonderful. She was very respectful of our price limit, but committed to finding the style and size we wanted. Would send friends and family to her with no reservations.
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December 2023 by Jim O.
Happened to be in area, needed a watch battery. In out in not too long. $10. Probably the going rate. Don't believe I would ever purchase any jewelry here,as I was totally turned off by all the signs saying no refunds- exchange only. No thanks
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November 2023 by Steve Black
This team of managers , and owners are truly heartfelt people who care about your experience and do not try and sell you the highest priced item they listen take there time to understand what your looking for exactly.They went above and beyond for me in my experience with them.Told them needed a hypoalergenic gold diamond stud earings for my daughters first pair of earings and they took there time and even replaced the backing of the earrings for a more comfortable for a babys ears.. They have earned my lifelong business as long as im a resident of Michigan. There other places to go sure , there may be a little cheaper places to go as well, but there customer sevice and the way they go the extra mile for you is worth it. Go see for your self. There amazing!.
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October 2023 by Rachel Parr
I am so thankful I listened to everyone who suggested Howard’s to me! I got my engagement and wedding rings resized, 4.5-7.5, and they look perfect! I so thankful they did a wonderful job!
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October 2023 by Ms. Thall
Outstanding I lost the stone in my wedding ring I felt sick. I had this ring for almost 25 years. Ban is amazing she understood I was able to upgrade to a larger stone it’s beautiful You have to go Howard’s fine Jewelry!!
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September 2023 by Geary Hanson
amazing staff.. very genuine, and helpful..I will definitely be a returning customer..9-5-2 back for a simple repair..there are closer jewelry stores. I go out of my way to ce here... it's always worth the extra effort.I couldn't ask for more, except more money to spend there!!!!!
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September 2023 by Helene McKithen
I have been a customer of Howard’s since 2011. My husband and I have purchased many items ranging from rings, bracelets, necklaces to watches. These items were of the highest quality and we have always had a pleasant experience with their Sales Associates. Kudos to Howard’s for their excellent customer service.
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August 2023 by Shant'e Page
I came in to turn my original wedding ring set into a new design for my 20th wedding anniversary! I worked with Sylvia to come up with the most perfect design. She was patient and thorough to get it to exactly what I wanted! She is amazing!!!!
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August 2023 by Aleksandra Puc
Ban is absolutely amazing. She goes above and beyond to make sure that you are happy and satisfied with your purchase. Very friendly and knowledgeable customer service. She has been helping my family through the years from engagement rings, wedding bands, gifts to personalized jewelry. She always offers a great advice. Thank you so much for your help ♥️
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August 2023 by Anthony Sambrano
Truly love Howard’s! All of the employees are so nice and very helpful ??Not to mention the lovely jewelry at great prices!Kristine ?
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July 2023 by Sue Carlson
The sales staff were very knowledgeable and courteous. Ban did an excellent job providing us with the ring they designed for me . Thank you Ban!
