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April 2024 by Ron Gray
Turn the heat down. By the time I got to the back of the store I have to leave. I was sweating so bad
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November 2023 by Lita Neal
Hannah and Brianna were AMAZING. I couldn’t ask for better sales associates. Very helpful and kind. I was iffy about going in there but they made me feel so welcomed.
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November 2023 by Sierra Coursey
Hannah and Brianna were amazing!
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August 2023 by Suzana Bozic
For the store and clothes I have great words however for employees the last nigh cashier and manager at Lakeside Mall if I could grade 0 I would do it. First I was waiting 30 min. for the cashier to price tag the shirt I wanted to buy it which I brought her a same shirt with price tag but different color ,after 30 min of waiting I noticed that she label a different price when i asked her why she was all confused stating that in order to change the price she need to call the manager , I replied to her please do .Again I was waiting 5 min for her to go and find the manager btw it was closing time and was no one at the store .The cashier came back saying that manager refused to price match ,I asked to talk wit the manager and of course the manager (another young girl ,I'm assuming with no experience) with out greeting me or apologizing start talking that the shirt is a different color then the other ones and price is a different, I tried to explain that all rack with same shirts have the same price however she didn't let me talk. I left the store w/o buying anything and felt so uncomfortable ,so unappreciated . I found the same shirt and same color on Hollister website with same price as the other shirt ,so my question is ,are the cashier and the manager in Hollister in Lakeside Mall cheating the customers ?????
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July 2023 by Lana Brohl
I wish I would’ve caught the girls name but I had a great experience here! It smelled really great in the store, they had a wonderful sale going on and I got some truly beautiful things for so much cheaper than even thrifting ! The cashier was extremely pleasant and made the experience memorable
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February 2023 by Daniel Mcgraw
Sale prices were worth it as always
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December 2022 by Irie Vogue
The place was clean.. I think the atmosphere is nice , and I definitely think it needs more lighting. Over all it fine ....could it improve ofcourse.
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September 2022 by Mitchell F.
I came here at 11:30 AM on a Friday. Walked into the store and tried to checkout. Not a single person working in the store. I waited 5 minutes and yelled hello a bunch of times and literally no employees were in the store.
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February 2022 by Tammy Winslow
Trendy but not a friendly staff. No one bothered to acknowledge us or see if we needed anything.
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January 2022 by Tiffany J.
I used to have to shop here because they made their jeans in such a wonderful way that they fit really well. Over the past few years I've bought a size 1 jeans. Fit fine. Then today I actually went into a store and held up a size one and it seriously looked like it was made for a 6 year old. So I grabbed a 3. Now the 3 fits like a 1. I got home and compared the two. They are THE EXACT SAME! It's not the numerical number that is the issue. The issue is the sizing keeps changing. A 1 this past year is now a 3. Why is it so hard to just keep things the same? Even their tops change in sizing but not nearly as often. Also, quality has gone way way downhill. Girls jeans have almost ZERO material. May as well just not wear pants!
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August 2021 by Sandra Yaldo
The girls are great there, especially Frida. She helped me find an amazing outfit for a funeral. Was very comforting, helpful, and courteous.
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June 2021 by Devankar M.
I loved the staff here, they're super friendly and knowledgeable! I came in looking for a new wardrobe, and one of the blonde-brown haired girls helped me pick everything that I needed out. I would definitely come back and recommend this location to my friends! 5/5
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June 2021 by Yara S.
The staff at this location are so friendly, kind, and are ALWAYS willing to answer questions, give their opinions, and help shop. All of my experiences at this location have been so positive, the employees are always smiling and checking up on us when my family and I shop. This is the best Hollister I've been to!
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June 2021 by Gerrit M.
My friends and I love shopping at this store. The staff is always super helpful, accommodating, and always on top of it! Never have to wait or ask for a fitting room or to check out; they are definitely customer-focused and it shows. The store always has a great selection, a nice and neat atmosphere, and super cute outfits on their mannequins. Rarely shopped at Hollister until I visited this store, and they have now made me a loyal Hollister shopper. Definitely the best and most helpful store at Lakeside.
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May 2021 by Christian Munoz
Best customer service from a Hollister in all of Michigan!