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February 2024 by Nekara JaNell
Store not at this location anymore need to update
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May 2023 by Florence Garrett
Staff is very cool and helpful…
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April 2023 by Taste Tee 1
Very helpful employees Nice selection of shoes and clothes very clean store
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April 2023 by Steven R
Returned my online order with no issues. Staff was very friendly.
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January 2023 by kyle B
I cannot believe the unprofessional workmanship of these workers here.. the lady Courtney profiled me as a “reseller” as I walked in to buy a pair of shoes for my girlfriend.. told me I was unable to purchase the shoe due to the way I dressed & looked. Called mall security on us & was escorted out of the mall for a a shoe because this lady had an issue doing her job.. let her emotions get to the best of her on the clock & threw a temper tantrum. Do not recommend shopping here corporate needs to get new staff if this store will ever last. The lady ran & took the shoe off the wall as I walked in. I was told to leave because the workers were “scared for their life” I’ve never seen anything so crazy in my life over trying to buy a shoe. They act like they’re protecting White House..
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January 2023 by Rob Daugherty
Website says they are open till 8 o’clock. I come here at seven and the gates are closed.
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January 2023 by CLAYTON KLOEFFLER
This lady needs to be fired immediately this is by far the worst experience I’ve had at a sneaker store.
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January 2022 by Dwane Walker
Customer service is horrible. I arrived at 7 to pickup an online order and associate was talking to me from a distance. I would never patronize them again. They had the gate down the posted closing time was 8.
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November 2021 by Cierra Jones
I have been to this Finish line multiple times to purchase shoes/exchange/return/ask questions over the phone. Every time the sale associates are so nice and never mind helping with a smile and patience. I give credit when it is due, such a great staff. I will return to this location just because of that. ?
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September 2021 by tamika beale
It was so professional
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July 2021 by Raid K
Worst customer service ever I bought a shoes for $170 and then I was trying to return it at Oakland Mall They said they cannot return because the machine is down so I came to the one At Lakeside Mall and they were like we cannot return it we don’t have enough cash Straight up bull I’m never buying shoes from them again
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April 2021 by Downnaway Zeke
Poor customer service
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February 2021 by Sarah Bergen
Horrible customer service. Probably the worst I’ve ever experienced. The employee rolled her eyes at me, huffed at me, and was just extremely rude from the second I asked for a size. This mall is clearly already struggling, customer service like that is not going to help bring this store business. I will not be going back and don’t recommend to others.
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January 2021 by Stefanie Hoffner
The girl who help me shop for Jordan's for my son, was extremely helpful!
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November 2020 by Falcons eyes
Great customer service the two black girls was awesome and a great customer service thank you very much!