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December 2023 by Chele Parsons
Exceptional design experience from Kathi Kennedy! I knew what I was looking for and she put everything together perfectly. Everything I ordered was custom leather and fabric, I was expecting months of wait time, and in a few short weeks my furniture was ready to come home! The delivery men treated my furniture as it was their own. Every piece was professionally wrapped and protected.I had to have service done, and Kathy and Mason Sovey treated me like family and handled things seamlessly! Pat the service professional was fantastic as well! The expertise and knowledge of the entire team was top shelf! If you are seeking exceptional professionalism, quality, warranty and honesty, Ethan Allen is whom I highly recommend! Thank you Kathi, Mason and Pat!
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January 2023 by Aaron Sustarich
Hey, we were in desperate need of a living room redesign. Laurie came out to meet with us and to learn about our likes and dislikes.She put together many options that we were able to pick through. We couldn’t be more happy with the service and the final product.
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October 2022 by Madison Saad
We used Kaitlyn Volpe and couldn’t be more happier. The furniture is beautiful and she has great design ideas. Everything she recommended was timeless not to trendy but not to traditional. Highly recommend calling her especially if you are unsure about anything you buy !!!
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October 2022 by Lori Saad
We used Kaitlyn Volpe and couldn’t be more happier. The furniture is beautiful and she has great design ideas. Everything she recommended was timeless not to trendy but not to traditional. Highly recommend calling her especially if you are unsure about anything you buy !!!
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September 2022 by Bianca Allor
Over priced
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May 2022 by Patricia Hart
Very dissatisfied with service and product, ordered sofa and chair which were displayed in store, chair arrived different color and quality too much confusione and run around that is why I decided to get a refund and cancel my order. The salesperson was just as confused as the district manager who Never returned my call to resolve this matter. Would not recommend this furniture store to anyone…
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February 2022 by Becky Radloff
My husband and I went to the Ethan Allen store in Sterling Heights to look for some new living room furniture because we were remodeling our home. Katelyn was the designer that helped us. She came to our home, got an idea of the style that we liked, took measurements and pictures, and put together a whole design idea. We went back a couple weeks later for our follow-up consultation to see what she came up with. We ended up buying everything in her design (with the exception of some artwork for the wall). She did an amazing job! I highly recommend working with her. Ethan Allen provides this consultation free of charge, which makes it even better! We are very pleased with the quality and construction of everything we purchased.
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November 2021 by Anne Fraley
Great experience! Their designer came to my home to help with style and color matching. She was very helpful. My sectional arrived earlier than expected (yeah!) and it is beautiful.
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September 2021 by James
Just great service from start to finish. My Sofa and chair is perfect for my living room. Such quality and workmanship is outstanding.. Will be back
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August 2021 by Andrea Simonetti
Laurie at the Utica, MI store is wonderful! She has helped me select multiple pieces for my home and every time, it’s been an excellent experience from purchase to delivery. I love my Ethan Allen pieces and am definitely a customer for life!
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August 2021 by Anne Marie Cipriano
Kathlene Kennedy is the Best!She helped me pick out my living room couch and two chairs. We worked together on the fabric as well. She asked a lot of questions on what I liked and my colors. She didn't push her ideas but guided me on what I liked and how it should flow together. She also took the time with my husband to fit him properly in the recliner he liked, as far as the depth of the chair his head and shoulder position and he Loves it!She went above and beyond on her advisement on paint colors (which I was in a loss at). Then coming out to my house and showing me fabric for reupholsteing my dinning room chairs and decorating suggestions.Everyone Loves my rooms! I couldn't have done it with out her patience and most of all her expertise. You can certainly tell she knows her busniess inside and out a true asset to the sales floor.I've already recommended her to several people!Thank You, Kathlene!!!Anne Marie Cipriano
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July 2021 by Michelle DiGiovanni
Gabriella has been wonderful as we step-by-step update each room of our house. She is full of wonderful ideas, paying attention to each of our likes/dislikes (my husband's and mine), and working to come up with a plan that takes each of our styles into account. Could not be happier! Will always stick with her.
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May 2021 by Natalie Marret Flournoy
From the sales person, to the delivery people, this was an A++ experience. You certainly pay for it and for a quality product, all worth it!
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April 2021 by Darcy Miller
Kaitlyn is incredible! She masterfully took our limited ideas and created rooms that perfectly matched our home. She got to know what was important to our family and made sure that it was reflected in everything...even the tiniest details. Bravo!
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January 2021 by Twana Long
Yes and No.
