-
May 2024 by TearesAnn
I love my CVS and all my coupons that I obtain to save money for my household!
-
May 2024 by lou jams
Store was very clean and stocked with all my items.
-
February 2024 by larry chiapelli
Something has really change at CVS stores, at least at the one right down the street from my huge garden center, Gramma's Gardens, in Troy? For the better!
I'm on Medicare now, with an OTC card, and CVS has a lot of blue tag items. I was in need of stuff that qualified, so I brought it all up to the counter to pay. The guy, dressed in cool, wild clothes (which is awesome for business), assisted me with the whole process! I couldn't believe, as a senior, what great service I got from him?
Anyway, I got home and had purchased highly fragrant Ebson salts. I was hurting real bad and attempted to return them the next day. They were so busy there, but a manager saw I needed assistance, badly, so she called me to a separate register.
She made the whole return process a breeze, even though I opened the packaging.....it was not a good product! Not only that, and this was strange, she noticed I was struggling to find the right product, so she closed the register down, ran and got me the right product to help (non fragrant salts).
I was surprised how they changed at that store? Such nice service! And I get to park, right up front, in the handicapped spot :)
I figured writing a good review is far better than a call to corporate. They probably just hear complaints all day. Hahaha! Thanks for being a great part of our community in Troy, CVS.
Larry Chiapelli, Owner of Gramma's Gardens
-
February 2024 by Sam Zaitoona
The old lady she worke in night shift she is the rudes person in world
-
January 2024 by Brian Gaddy
If there was a no star they would Get it I Have a Great friend He Is a disabled UAW Auto workers and he gets the runaround for his medication this is the second time that I have seen he has been going there for over 20 years to the same CVS. And the pharmacy employee was totally disrespecting him . Three days without medication and counting .... This is unacceptable .... They are getting a BIG FAT 0
-
January 2024 by Abigail Harmala
Pharmacy doesn’t take blue cross blue shield insurance. Good question is what kind of insurance do they take?!?
-
October 2023 by Shadow71
Tried to make me pay twice. Short staffed. Now I dont have my prescription.
-
September 2023 by Rosanna Basilisco
Unacceptable customer service, waited 20 minutes until I couldn’t stand it anymore for someone to answer the pharmacy.I called the general store to confirm if they were open, the person answered the phone, coughing, I didn’t even get the whole sentence out to inquire my question, when I was thrown on hold another 20 minutes RIDICULOUS!I hung up and called again, wanting to talk to a manager, the prompts for so long, I just gave up. Why bother even staying open?
-
September 2023 by We Are Rideshare
Worst pharmacy around. It takes them weeks to get in any type of medication they run out of.
-
August 2023 by Greg ONeill
Average at best
-
August 2023 by Tina
Need more staff to check out and longer hours. Pharmacy is good.
-
June 2023 by K Niekra
I have been coming here for years and am very grateful for their photo services and good selection of products! My husband and I always find what we need. The customer service is wonderful! They have called me many times to let me know if there's an issue with my photo order right away and give me a discount for the trouble. They have always come in handy many times for last minute birthday gifts and such.
The store could use some updates in the aesthetic, but besides that, I love this CVS
-
May 2023 by Billy Stevenson
Horrible pharmacy. Stole time and money from me and tried to say it was my fault. Sorry I'm sick CVS and came to a pharmacy for my meds you didn't explain at all.
-
February 2023 by K Antonio
I have been coming here for years and am very grateful for their photo services and good selection of products! My husband and I always find what we need. The customer service is wonderful! They have called me many times to let me know if there's an issue with my photo order right away and give me a discount for the trouble. They have always come in handy many times for last minute birthday gifts and such.The store could use some updates in the aesthetic, but besides that, I love this CVS
-
January 2023 by Madhavi Krishna
Zero rating if possible. Went in there for a photo print for a passport photo. The lady working there was least interested. She took the photo on her phone without any angle. She cut the photos incorrectly. Very poor service and behavior. Please train your staff to know how to speak to your customers.
