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“Jennifer was incredibly informative and a pleasure to work with! I had some questions regarding a few process changes and she answered them clearly, throughly and kindly. Thank you again Jennifer!”
“Karen and Lauren were exceptional. We came in two days ago and applied for a personal loan. We were explained our options within detail an great communication. Lauren got all of our information and in two days Karen was reaching out stating we were approved. I arrived at the branch to receive my debit card and had a folder waiting for me with my name on it with all related documents. If you are looking for a credit union, I HIGHLY recommend LMCU”
“The staff at Blue Ox is wonderful. The manager and tellers are friendly. I have been especially impressed with DeLisa. I've met with her in person and handled business over the phone. She is professional and helpful. She always calls back when I leave a voicemail message. I wish all businesses I work with had employees like her!”
“I decided to come to this location because a teller at the other location made a comment under her breath about me to a person she was training and thought I didn't hear her. Unprofessionally . I remember how nice the people were here when I popped in once so I decided to do business here, and it was as I remember pleasant and professional”
“Everyone is super helpful and nice, i come in at lunch and everyone is very fast and its never a long line. Been with them since it was Michigan CCU and i don't think i will change.”
“Called for info about the Kasasa cash back program and Faith answered everything and more. She also volunteered to send emails to better explain it. I've been a member since 1995 and have always gotten outstanding service 10 or more stars out of 5! ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆!!!!!!”
“At first, I was a little disappointed because the drive-through only on Saturday. However, the teller in the drive-through was very friendly very nice. Very patient with me which made my Saturday. I don’t know her name, but she didn’t wear glasses.”
“Personally i always have a good experience. Sometimes the wait is longer than expected but had some good and helpful representatives. They are always kind and professional. This is my go-to location. ??”
“Came in today and spoke with Michael about getting a replacement credit card. It was a super quick and easy process. He was very personable and down to earth. Definitely recommend this credit union”
“My experience so far with Genisys has been very excellent. Crystal Cook was such a big help !!! She was very professional answered all my questions thoroughly and just overall a great experience. Also I spoke with Jennifer from the call center and she also was a big help and she answered my questions appropriately!! Thanks ladies you are truly the best ?”
9:30AM - 5PM
13705 Lakeside Cir, Sterling Heights
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“Jered Shiveley serviced me on today 6/18 a really great meeting today, Jered was very warm and receiving, kind and Patience. Easy to speak with other concerns regarding our banking request.”
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“I received a cold call from Melissa to refinance my car loan and she forwarded my call to Angela Perry. I cannot even begin to express how incredibly diligent Angela was with all of the paperwork and finalizing my refinancing loan. Everything from the beginning of the experience until the end was done within a few days and I cannot thank the FreeStar team enough for all of their help.”