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February 2024 by Mazhar Khan
Very cooperative staff.
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January 2024 by Alina Polus
Good customer service but they really need to get rid of that ATM machine! Every time I go to deposit or withdrawal the ATM doesn’t work!! Just a waste of time
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November 2023 by Crystal Toma
This branch is a joke. The drive-thru is ALWAYS closed and the ATM never accepts cash deposits. With 2 infants it isn’t convenient to haul them into a branch just to make a deposit. Do better or just shut down. I hope I get a survey for this branch cuz I’ll definitely be giving all zeros!
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September 2023 by John Jackson
Appalling hours !! Closing at 4pm is extremely inconvenient. Holding your money in shoe box would be better.
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August 2023 by Athraa Athraa
Always long line the atm machine not working the worst location ever
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June 2023 by Avis
Always efficient and nice every time I visit and they give me a free dum dum. That’s important folks.
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January 2023 by Brandy Sculthorpe
Not only did the outdoor ATM freeze, with no option to cancel, butwhen I called the location to get help (not wanting to leave an open transaction on the ATM), I was put on hold for 5 minutes and then hung up on.
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December 2022 by Nickol Best
They are also so nice and helpful. A great banking experience all around. Even their app is fab. Way better than Chase was
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November 2022 by T Tn
The blonde long hair girl should get fire, rude staff. She yelled at the customers. Only shibly is the sweetest staff there.
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July 2022 by Elektracorps Green world
Not good for small business . They pretend they don't know you .moving to chase .
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January 2022 by alicia asker
I have a business account with Citizens. I put money in the night drop & noticed they didn't apply the deposit to the acct. I called and spoke with Aorok, who stated they will not deposit the money until tomorrow. I asked her what would happen if my account becomes negative. She said, "what if we weren't open?" I said, "but you are open and the bank is supposed to honor the deposit." She hung up in my face. I am in shock right now. I cannot believe the bank allows their employees to treat customers this way. This isn't the first time with this location. It saddens me. I have to find a new bank. I can't tolerate this treatment. It's already hard in the world with Covid and everything going on. I don't need to be in a good mood, only to talk to someone who is spreading negativity. Shame on her!
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November 2021 by Ahmad Alhaik
I don't know where they chose the staff in this place. The manager and the staff are very, very rude. They caused me a lot of problems and troubles. The whole staff should be changed because they don't know anything. I wrote a check and it was lost by them. People are not a game to be messed with
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March 2020 by Baraa Jan
Very rude people and they don't do anything when I have some problems they just say we can't see that , we don't know
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October 2019 by Travis Alias
5/5 stars. Amazing service. They want out of their way to help me with their login. They didnt rush at all. Really appreciate you guys, Citizens Bank on metro pkway! Thanks again.
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June 2019 by Danimator 29
Very kind and caring staff
