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November 2024 by Mary Hansen
Dealt with a young gentleman who went above and beyond for me. I only wish I would have gotten his name so that he could be recognized by Binson's management. Thank you so much!!
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November 2024 by Keith Shimer
The service was excellent. Erika was pleasant and very helpful. Explaining everything I needed to know. Very happy with the experience.
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November 2024 by Justin Everett
Went to the sterling heights location to check out some raised toilet seats with the handles .. I dealt with Marci and she was amazing...not only was her hair fantastic but her knowledge and willingness to help was fantastic as well
Great service
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November 2024 by AP Singh
No wonder why the reviews are so poor. This place will charge 7 times more.
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November 2024 by Abir Singh
After checking with insurance, i have been told that with my insurance, I don't have to pay. Than sent bill for $391 after insurance pay. Same shoe sell on Amazon for $78 only.
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October 2024 by Bonnie Koch
I needed to rent a scooter for 3 months. Customer Service Rep at the desk was very rude. I asked if she could show me how to break in down to fit my car and she told me to figure it out. I had requested a basket with scooter at the time of the order but when I picked the scooter up NO BASKET, Yesterday, I returned the scooter. I would never recommend Binson's to anyone.
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October 2024 by Mary Bertolo
Ordered two compression sleeves in June it’s end of September still missing a sleeve. Tried calling no one answers on hold 25 minutes. Lori was supposed to have a manager call me and no one ever did! Terrible customer service don’t go here!!
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October 2024 by Scott Van
This company has long wait times on hold, is disorganized and lacks the necessary compassion for the business they are in. Uses phrases like we’ll get to it soon and maybe later this afternoon. No commitments no urgency.
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October 2024 by malcolm macdougall
Got a new c- pap machine after too much of your people jumping through hoops to satisfy the insurance company ,and ERICA was great , at what she had to do to get this customer happy??
Thank you ?
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September 2024 by J D
Horrible service still waiting for equipment after 3 months of dealing with multiple calls and getting the run around
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September 2024 by Steve
This was my first visit and I stopped in to get replacement supplies for my bipap machine. Dave helped me out and he did a fantastic job. Dave is very knowledgeable and was able to locate every supply that I needed. Dave provided hassle free, no pressure, 5 star service. I highly recommend going to see Dave for any of your needs as he truly cares about his customers and their health.
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August 2024 by Allthetimebeingjustme LAH
Visited the store in Sterling Heights. Clarice provided excellent customer service. I couldn’t have asked for a better service rep. The manager Nicholas he needs to loose the disparity he displayed towards customers. He got short when he was asked a question. I had never picked up supplies and this was my first visit. HE Needs to be more helpful to customers without showing indifference. We need more people like Clarice. Her energy is very welcoming.
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August 2024 by Bella Phillips
Nick from Binsons is extremely kind and patient, and made our experience there completely reassuring. He is knowledgeable and someone we hope to always have help us when we go here.
- D&K
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August 2024 by Thunder Silk
Staff are not personable. I do not like coming here, nor does the person I have brought three times for same thing.
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August 2024 by victor hunyadi
Excellent experience.Highly recommend.
I dealt with Nick E for a lift chair purchase.
He found us the perfect chair for my 100 year old Mother in law. Nick was very professional and courteous. It’s great when you find someone who is caring and makes
the extra effort to help you with the purchase.
