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March 2024 by Rebecca Liska
Nicest people! Great coffee!
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March 2024 by Erin Mareel
I stop at this location 1-2 times/week. Every person that has been at the window (drive-through) has been polite and smiley. The service is quick, which is needed in the mornings on my way to work! The drinks are always made well, which is not always the case in my experience at other Biggby’s.
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February 2024 by Victoria Catherine
Always great service & great drinks/food. The promotions they run are fantastic.
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February 2024 by Lucky Dogs Mom
I treat myself here on a regular basis. The staff is always helpful in recommending something different I want to try. Very polite staff.
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February 2024 by Jeannene Boyke
First time here and my iced mocha latte was delicious ? So happy they have tons of decaffeinated options. The girls working there were super nice.
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January 2024 by D. Carl Brown
I was there Saturday. Ordered inside... A gentlemen ordered after me... Once my tea latte came up, the gentleman (who was waiting on coffee) walked off with my tea latte... Opened it up, walked all of the way to the door... Noticed that he didn't have the right order... He had closed the lid on the way back... Opened it up in front of the barrista and asked if it was his coffee. She said no and asked me if I had tea... I said yes... She put the top back on... ALL OF THIS IN FRONT OF ME AS I'M WATCHING... Then she handed it to me...I HAD TO ASK HER if it was a problem to make me another... She said no, THEN gave me a tea latte with NO SUGAR... I had the Enlightened Chai... I've ALWAYS drank the Emlightened Chai... When I took my 1st sip as I drove away I noticed that she had put NO sugar in the tea... OBVIOUSLY angry at me because her and the other customer had both their noses in my tea during cold and flu season and I had asked for another... (Me and the other customer were African-American patrons...).That's what we call Customer DISSERVICE... This is the 3rd Bigby that I have been to... I've been calling them my new "Tea Spot" since the establishment by me closed... I had been impressed with Bigby ( I had only been to 2 locations (Van Dyke/23 Mile by my home and Green Street in New Baltimore by my job...) and had ONLY been impressed by the service... This location..? ?
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January 2024 by Rashawnda R Wright
They are always so nice and professional. The food is the best out of the BIGGBYs I visit. I truly enjoy the customer service at this location. I am a regular. Keep being great and doing the best to put a smile on your customer faces. Thank you
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January 2024 by Eric Vogel
Friendly
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January 2024 by Cassandra Durkatz
Holiday started up it was yum in
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January 2024 by Aracely Mendoza-Jurban
Baristas are nice and courteous. This is my favorite morning stop!
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December 2023 by Aracely Mendoza Jurban
Baristas are nice and courteous. This is my favorite morning stop!
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December 2023 by Nana naba
This is my go to on my way to work if I didn't make my coffee..the employees are so friendly especially because they are up before the crack of dawn..if you want outstanding customer service with a smile please go to the schoenherr and Moravian location..
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December 2023 by Robert Pecar
Three stars based on prices and now paper straws? Pay a premium price of $8 for a cup of coffee and get a paper straw? Nope. I want to enjoy my beverage for a while and not eat paper as a consequence.
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December 2023 by Kelly H.
This Biggby location has excellent staff who are always a joy to order from. Their vegan bragels are really tasty, and we've enjoyed nearly all of their warm cappuccinos too. I have never been inside, so I cannot speak about the ambiance. They DO accept coupons as well.
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December 2023 by Kathy Albrecht
Thank you for my husbands free coffee for Veteran’s Day!! Nice establishment. Enjoyed our drinks and smiling faces.