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April 2024 by Wayne Gilchrist
Slow service at the indoor teller window. One teller, five people in line. Hope I get service before they close. I will never go to this location again.
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March 2024 by Laura Shotwell
Bad customer service.
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November 2023 by Joni Karcho
Is the best???
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October 2023 by Anna Lindsay
It was already difficult enough to get to the bank, but the new hours are ridiculous. Just what working people need, limited hours.
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July 2023 by محمد طيب الاسماء محمد على
Very professional banker and teller. All the staff was really nice and helpful. The senior banker “Gentjan” was very professional, nice and he explained every thing clearly.
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February 2023 by Dave kerner
Very slow. Teller not very helpful!
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September 2022 by Jacqueline Fontana
Absolutely the rudest teller I've ever had the displeasure of having to work with. My husband and I recently married, went in with our gifts to ask advice on the best way to deposit all the numous checks, and we were belittled, loudly. The teller was even told by other customers that she was being rude and that we were only asking the proper procedures. Will consider my deposit elsewhere.
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August 2022 by Amanda Krok
I give LESS THAN (1) ONE STAR.BOA is the most Hostile company I have ever encountered.
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July 2022 by Raninmikhael
It’s “temporary closed” almost every time i go! It’s ridiculous!
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January 2022 by Eric Shepard
Everytime I call any of the number, the 1800 number or each store, I'm constantly hung up on without even connecting. The very rare time I do get through, the prompts aren't what they say they are. It's beyond frustrating when trying to fix an issue or get a loan. They collect so much money and yet can't even have a working phone system. Wasted 3 hours of my time waiting and being transfered.
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December 2021 by Jacqueline Bentley
Absolutely the rudest teller I've ever had the displeasure of having to work with. My husband and I recently married, went in with our gifts to ask advice on the best way to deposit all the numous checks, and we were belittled, loudly. The teller was even told by other customers that she was being rude and that we were only asking the proper procedures. Will consider my deposit elsewhere.
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February 2021 by Nick K
Anton Naber was very professional and answered all my questions. He was quick to resolve all my business banking needs. He was very efficient. HIGHY RECOMMEND Anton!
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December 2020 by CG
If I could give Bank of America a zero I would.For the past week I have been searching for an open B of A branch, to deposit a sizable personal check. Unable to locate an open branch within a normal radius, I called the main customer service number and was told that I could deposit this check online. That didn't work. I found a branch open in Sterling Heights at 44100 Schoenherr Rd and stood in line for 1/2 hour. One teller on a Saturday at 11am, 4 people in front of me and a line out the door. The teller informed me that the other branches are closed, because other employees had covid. Is that why certain branches closed permanently and were knocked down? I work in a hospital and we don't close down when our coworkers get covid. Time to start looking for a more convenient, helpful and friendly bank!
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June 2020 by Trish Presland
It seems that all BOA branches are understaffed these days (way before Covid), no drive thru (really?), and tellers and managers seem to unhappy. Unfriendly and inefficient.
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May 2020 by Trish Sapienza
called 6 times today, also retried several times per call. No answer. Can't tell if anybody works there.
