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November 2023 by Kathleen Slack
Not impressed, first time customer, our tank was cleared as safe to be filled (10/13), they (representative from the Hale office) observed how low it was, we paid a week ago (10/16) (Oscoda office), was told our ticket was made, our ticket was never put in to send anyone out, per today's phone calls, so which is it ....tank is now empty 10/23. Likely going elsewhere after this. Very poor first impression here. Allegedly they are coming tomorrow. If this is how they do customers, it's surprising they are in business at all!
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April 2022 by Katie Milligan
They were wonderful! Renee in the office was so nice when scheduling and the guys that came to set the tank and fill it were very helpful and friendly.
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February 2022 by Laurie Renner
I have been with Forward for the past few years, call today with 25% in tank, only need 150 gallons but need to pay for 200,and then have a credit on my account. I dont think so!! WTH
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December 2021 by T
Alright place, should probably understand mechanical venting codes before calling out people's work. Direct vent appliances over 50k BTUs 12 inch clearance from any openings to a building. WhO dId yOuR fUrNaCe?
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April 2021 by Larry Bovee
I worked with Sue at Forward setting up a new service for me. She kept in touch with me to make sure the transition went smooth. I got my tank set up and filled quick. Great service, not one problem. I highly recommend Forward Propane.
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April 2021 by Kim Burns
Excellent services - from customer service to install every step was handled perfectly.
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December 2020 by Robert Gardy
I am down to one income only $800 a month right now cause of the pandemic and won't fill the tank unless I pay up front won't do a payment plan cause my credit score is under 600
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November 2020 by Jeffrey Petrous
Seamless delivery process. Bill appears online a couple of days after delivery and processing takes 30 seconds.
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October 2020 by Stephen Russell
Impressed with customer service while setting up a new account. Rhonda made it very easy. Very happy with the company I have chosen :)
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October 2020 by Alexander Gadany
I am very satisfied with their service. I am on the automatic delivery plan so I don't have to worry about running out of propane.
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October 2020 by Sarah Bell
I was surprised how fast they delivered the propane! I like them way better than my last propane company!
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October 2020 by Linda Harris
The driver is always so kind. The customer service is excellent! Never have had an issue. They will always receive our family’s business.
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October 2020 by Mike McCarley
Delivery man was courteous, friendly, professional and seemed a genuinely nice person. He did a great job.
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October 2020 by Howard Wetters
Timely deliveries. Premium Diesel at #2 prices.
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March 2020 by Will Stender
Sitting at a pretty 8% because nobody put us on a route according to Rhonda. Said to call back later.Already paid. Very upset and I have a pregnant fiance not making the situation any easier. But we can come out and charge a emergency service fill no problem. Was told 1-3 business days. Now its 1-5business day
