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September 2024 by Theresa Bates
I love my Walgreens store @ Masonic & Harper. I love all of the store staff and the pharmacy staff, the head pharmacist is a little b difficult to understand sometimes but he really tries to please you and always is very helpful.
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May 2024 by D B Transport LLC
It's ok. The pharmacy people are super
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March 2024 by grizz9999
This is the worst pharmacy I have ever had dealings with. Absolutely the most ridiculous staff I've ever dealt with. Extremely unprofessional and inept at their jobs.Ridiculous that you have to deal with this when your talking about medication to keep you alive. I am now sitting in my car frantically calling other pharmacys because they gave my medication to another customer after confiming my medication was ready for pickup and are now out of stock 5:00PM on a friday. Thanks walgreens I'll make sure to tell everyone about my experiences here.
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October 2023 by Missy Geno
Good store of u just going in to get only what u need
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October 2023 by S B
Excellent caring and compassionate pharmacists.
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August 2023 by Suzie
The staff is always friendly knowledgeable and willing to help. The shelves are always stocked and clean.
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June 2023 by Gwendolyn Krantz
Serena helped me in the photo department. She is an amazing lady! Great customer service :)
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March 2023 by Nancy Appel
I have been with this Walgreens for well over 10yrs and last month I call in my script and went to pick it up 2days later and they say they ran out and had to order more. It's anxiety medication, so what do you think that does to someone with ANXIETY, gives them anxiety. This month (March) pharmacist and I got into it about 30 days, I was right, considering they label the date on my prescription bottle wrong. Today I get a voicemail from this Walgreens stating insurance issues and delaying my medication and I called to give info and get met with an attitude and I tried to explain to her that my prescription bottle had a different date, but she hung up. If I can, I will be switching pharmacies. They have lost all my trust.
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February 2023 by Michael T.
Don't bother making vaccine appointments here. I made one over a week ago and get there for my appointment and they didn't even order the vaccines I needed. Go to Target Pharmacy instead. They're much more accommodating.
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November 2022 by Chanel S.
If I could give 0 stars I would. The incompetence here is ridiculous. No one knows what they are doing, the line is always out the door because they are slow and dumb and if you want your prescriptions to be filled CORRECTLY and within a reasonable time, DO NOT COME HERE!! AVOID THIS SHIT SHOW AT ALL COSTS!!! This is a prime example of a store that doesn't give two shits about offering quality service or even service for that matter. I WILL NEVER COME BACK HERE AND HIGHLY SUGGEST EVERYONE ELSE STAYS FAR AWAY TOO!
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October 2022 by James Watkins
Absolutely TERRIBLE and this is my 2nd and last attempt Walgreens pharmacy. 2 of your pharmacies have zero desire to do their jobs. They don't answer their phones AT ALL. My script is out always witch is fine and I understand it but what I don't understand is being told to call every day or every couple of days to check in for it. That's YOUR JOB to Contact me when it's in, No? I shouldn't have to try and call and they don't answer so that's a absolutely pointless task. So I have to go up there for my lunch to check on it and would rather be eating. So today I asked when do they think another shipment would come in and the lady told me I should just go somewhere else and start trying other pharmacies. Blatantly telling me she had no desire to help me or she wasn't contacting me. Oh but they'll do that with a smile. I'm so Done with your company and their lack of effort to help a reoccurring paying customer. You will no longer be getting my business. Not my duty to call daily or weekly to check on my script that was also CALLED into you ALL 2 WEEKS BEFORE IM DUE TO RECEIVE IT. 2 WEEKS you all had to get it and have it for me. 2 weeks and no decency to answer my calls or to even call me and inform me. ALSO ITS PLAIN AS DAY YOU ALL ERASED YOUR BAD COMMENTS ON HERE LOL. IVE GOT SCREEN SHOT OF A LOT OF THEM FROM LAST MONTH AND NOW THEY'RE ALL MAGICALLY GONE LOL
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October 2022 by Anthony Benenati
Pharmacy staff is rude and disrespectful to staff and patients.
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October 2022 by George Days
Went to look for icy hot listed on there website walked around looking for it found an associate they just pointed and said go look over there item was not there than she walked past told me go look in a different area looked and found the item finally after 10 mins. Asked when I got to the register if they could price match item 3-4 bucks cheaper everywhere else was told they don’t price match ?total waste of trying to support you local Walgreens I would just go to CVS or Meijer take the extra drive ??♂️??♂️??♂️
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September 2022 by Crystal Breger
Kathy is a life saver. She is an amazing employee and person. All the staff is wonderful, but she is just awesome.
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August 2022 by Elizabeth Spencer
Absolutely the RUDEST pharmacist and Rudest techs. TWICE my medication has had the wrong quantity. The first time I had the pharmacist count it before she gave it to me (because I suspected it was short in the past) and sure enough it was short two. The pharmacist rudely said “I’ll talk to my staff”. Never apologized. Today (about 2 years later) I counted it IN FRONT of a staff member and it was short AGAIN! the pharmacist said “I’m sorry but I counted it and it was there”. I tried to explain that in the past it was short and she immediately cut me off and said “yes have notes in the computer so a tech counted it and so did I”Here’s my issue- why on gods green earth do I really care about a dose or two? Seriously, why? I’m sure I’ll survive. That wasn’t my point! I wanted the pharmacist to know the situation was taking place so she was aware. Just like the last time, she passed judgement. Shame on her. she took it as if I was asking for something. She talked down to me, raised her voice and basically called me a liar. Luckily I have the entire incident recorded on my phone and I opened the medication directly under a camera. I’ll be making a corporate complainThe worst part about the whole ordeal is I was having the absolute worst day. And this pharmacist acted like I was a piece of garbage. She also allowed for all 3 of the other staff members to stand around and watch. Cared NOTHING about my privacy. Talked louder than necessary. Isn’t there some kind of law about privacy? The pharmacist didn’t even bother stepping up to the window she actually took a few steps backwards and crossed her arms as she blurted out loud that the medication was all there when she counted it.
