Walgreens at Masonic & Harper is appreciated for its friendly store and pharmacy staff, with many customers praising the helpfulness and kindness of the employees. The pharmacy staff, especially the ladies, are often described as the nicest around, though some find the head pharmacist a bit difficult to understand. Customers generally enjoy shopping at this location, but some issues have been noted. The front door area is sometimes described as filthy, and there are frustrations with the auto refill process, which customers have repeatedly asked to be fixed. A particular concern is a woman in the pharmacy who is considered rude and cocky, making interactions unpleasant for some. Overall, the store is liked, but improvements could be made in cleanliness and customer service consistency.
Very knowledgeable and friendly service. My main WALGREENS
March 2025
I have no complaint about the store in general. I have a complaint about a particular person in the pharmacy. There is one woman in the pharmacy she is so cocky and rude. I just hate dealing with her. She's so rude she doesn't even need to be dealing with the public and dealing with people getting prescriptions.
September 2024
I love my Walgreens store @ Masonic & Harper. I love all of the store staff and the pharmacy staff, the head pharmacist is a little b difficult to understand sometimes but he really tries to please you and always is very helpful.
