Verizon, a leading telecommunications company, offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the Saint Clair Shores store or conveniently shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store experiences can vary, with some customers praising the exceptional service provided by staff members like Sharman, who went the extra mile to resolve activation issues, and Chris, who provided knowledgeable and honest assistance during the transition from another carrier. However, others have reported mixed experiences, with concerns about inaccurate pricing information, unwanted add-ons, and long wait times. Overall, Verizon strives to offer a range of convenient options for customers, with the potential for both positive and challenging in-store interactions. Customers are encouraged to visit the store or explore the online ordering options to find the best solution for their mobile, internet, or business needs.
Great store ..Great customer Service . Brenden was wonderful ..Angel the manager is awesome !!!
December 2024
Sharman was great. Waited patiently on the tech support line with us even though his shift ended and made sure that our issues with activation were resolved. Kid deserves a raise
May 2024
I don't no everyone experience but my experience was very professional and everyone was very helpful after coming from AT&T which was a very very horrible experience for 2 months after selling my family defective phones so am very pleased so far with the service at Verizon.
