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April 2024 by Darlene Beard
I visited this location on Harper, March 28, 2024 for an oil change. I’ve been going to this location every three months, for the last 4 plus years. I was told that the oil filter is changed when oil is changed. Called today, April 2, just to confirm. I was advised by the woman that answered the phone, “oil change includes oil filter & fluid inspection”. My car was making a strange whining noise, and it appeared to be coming from the engine on Sunday, April 1st, so I stopped at another Valvaline close to my location & had the mechanic check my car out. I advised him that I had just had my oil changed and a new air filter installed on Thursday. I wanted to make sure that the noise coming from the engine was not related to my recent oil change. I was told “the oil filter was very old and hadn’t been changed. This was confirmed by the mechanic at Valvaline and the mechanic that serviced my vehicle on Monday. They’ve been telling me and I’m sure others, the oil filter is included and changed every time oil is changed. After all, how would you know!They’re MISLEADING CUSTOMERS ? And should be investigated.
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March 2024 by Tyler McGonnell
Can be expensive but the people here are knowledgeable and haven't really had any major issues coming here. One time they did run out of oil for my vehicle and had to run to a store to get some but they were nice to give me a coupon for the trouble that was applied to that oilchange. Staff are good and get the job done.
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March 2024 by Michael Brown
Way to expensive
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March 2024 by Sabrina Oviatt
They were very personable and quick
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March 2024 by Kerry Flamenco
Waited 1 hour for an oil change.The workers where just talking and fooling around instead of servicing me.Would not come here again
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March 2024 by Katrina Dixon
customer service top notch
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March 2024 by Rydia Cutts
Been going here for over 8 years. Always fast and professional. I always recommend this place when someone needs an oil change
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February 2024 by Shayla Lynch-Zeigler
Polite, knowledgeable, and quick. They don't take valvoline coupons, though.
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February 2024 by Chesherl Fears
Excellent work fast service and also ask about coupons saving also it takes off your bill as well great oil place
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February 2024 by Gregg Robinson
Their service personnel are excellent.
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January 2024 by Blake Yard
Best Valvoline on the east side of Metro-Detroit. The place is quick and clean and always informs you of potential things with your vehicle. The entire staff is friendly and helpful especially Benjamin, great work ethic and solid crew.
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January 2024 by Diane Sarnecky
Always great serviceBen going here for 20 yrsFriendly staff they are great super nice
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December 2023 by Mimmkey
Never disappointed with these guys!! Andrew, Joe, and Jay are top notch, and give the most personable and professional service to any and all of my vehicle needs. 10 out of 5 stars!! Highly recommended!!!
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December 2023 by Maria Hixon
Fast service your in and out quick they go though everything inspection awesone quality work . Friendly I give them 5 star they are awesome !!!
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October 2023 by Holly Stamm
Highly Recommend! Well trained and very knowledgeable. Short wait times and staff if funny and friendly... hands down best oil change place in Michigan!Services: Air & cabin filter replacement
