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“Amadeo helped us upgrade our phones and understand the costs associated with each decision. We really appreciated his help and expertise to walk out with our new devices in under 1.5 hours.”
“Jake is the best! He went above and beyond to solve my cellphone and home internet needs. Excellent service—highly recommend visiting this store and asking for Jake!”
“i came in looking to upgrade my phone and a new ipad, Angelina was extremely helpful. She offered different plans to fit for my pricing and even complemented my outfit she was just a doll.”
“My family switched over and I decided to come see what the fiber internet was about. Ryian was very pleasant to work with and patient with me. I left wowway and boy am I happy with these savings and better internet.
Thanks ryian”
“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”
“Great service and super friendly staff. They fixed my phone screen protector for free, which I really appreciated. Definitely coming back and would recommend to anyone needing phone repairs.”
“Walked in yesterday on Fathers Day cause my son had lost his phone while on vacation. Not only did Veronica help us out in getting him a new phone but she also worked soo hard on saving us $$ on our bill!! She went above&beyond what I ever experienced!! She even wrote everything down for me& walked out with a new tablet,phone& watch… it’s people like her that truly can turn someone’s day around!! Thanks again for all help Veronica!!! This location will be my forever AT&T shop!!!”
“My son and I switched carriers and bought new phones recently. We came to this store and our experience was great! OJ is a great asset to this branch. He was very kind and helpful! I highly recommend them! Thanks for a smooth transition!”
“Wonderful customer service from Donte he’s very helpful and professional help assist me get new phones for my children plus accessories help me with the bundle deals also had a nice time while getting my items thanks”
“Hassan is a big boss. Dont go to anyone else. This guy will get you right!!!
Honestly this guy has the most patience, I’ve never seen a salesperson so calm and collective under a stressed environment. He did a great job getting everyone in and out the store in a super timely fashion.
Thanks, Hassan!”
“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“Shantrice is an angel on earth. I came in after losing my phone and expecting to have to pay hundreds of dollars. She went above and beyond to take care of me and I am so thankful! You guys will have my business from here on out. Thank you!! ”
“My 3rd experience with AJ just gets better and better. I text he answers with where he’s at for the day and I come see AJ ONLY! he saves me money and offers me products that I actually need! Thank god for AJ!”
“A 10 star rating goes out to Julie at 13655 Hall Rd Shelby Twp Mi. for outstanding Customer service. She navigated through our issues seemingly effortless. Whereas two other AT&T locations were unable to manage the tasks at hand. Saved us money as well with Senior pricing and upgraded our internet service at a cheaper rate. Please give this kind, deserving Lady a raise !!!”
“I stopped into the AT&T store in Grosse Pointe Woods to switch my service from Verizon, and I have to say this was one of the best mobile provider experiences I’ve ever had. I first worked with Dalton, and then with Alec and Oz, and the entire team was outstanding from start to finish.
What really stood out to me was the realness of everyone there. No pressure, no upsell games, no confusing answers - just honest, straightforward people who genuinely want to help. It was easily one of the most simple, smooth, and transparent transactions I can remember when dealing with a phone carrier.
Usually, these kinds of experiences feel a bit… icky. You know the vibe—not quite “middle of the mall kiosk,” but most stores definitely have shades of that energy. This place was the complete antithesis of that. It felt clean, direct, and refreshingly human.
Without a doubt, I will recommend this location to anyone looking to switch or upgrade. Their ease of transaction, professionalism, and authentic desire to help customers is truly top-tier.
A+ team”
“7/12
Shout out to Joe for giving my partner and I the deal of a lifetime! He's a walking book and was very knowledgeable in everything. Can wait to get our upgrades next year!! I recommend you ask for Joe if you decide to shop at this store ♥️”
“Josh was awesome! He went above and beyond to help accommodate me! Best AT&T experience ever! I left the store when I thought Josh could no longer help me, josh continued to call once the representative was able to help! Josh called me back and told me to come back to the store and we got the deal done! Very kind and pleasant! Best experience ever! GO AT&T ?”
“Moe and Richie were very helpful and friendly in giving me the service and phone I wanted thank you both for all your help and being polite and informative ?”
“Metro PC T-Mobile very nice been with Metro PC for over 20 years then they joined in with T-Mobile and they still nice also giving out free tablets and also $20 a month for the tablet one per household”
“Jacob led me through the most difficult day and landed me with a different phone for half the price. He taught me how to use it and everything. Such a great store, will be back again!!”
“I would like to commend the Verizon representative Zain, for the excellent and professional customer service I received. I was very knowledgeable and kind. I truly appreciate him exceptional service.”
“I love this store! Dee and Phil were so helpful and gave me the best price and all of their undivided attention making sure I was good to go before I left! I will be sending all of my friends and family to this amazing location!”
“I am extremely satisfied with the service that I received in this store... The staff was extremely kind, and went above and beyond to answer my questions and even research potential solutions to mind current needs.
I don't know what I was expecting, but the customer service, and affordability has made not only cricket, but this exact location my " go to store " for all of my cell phone/mobile hotspot needs.
Special thank you, Queen.
#AaronGTV”
“I like this location because the owner and employees are honest and will make sure that you leave a happy customer no trying to make extra sales here like some locations do. This will be my boost go to place”
“VERY GOOD STORE AND AMAZING HELP they have everything I needed I recommend it a lot if you go there you will fine everything you need the workers are super nice and helpful I recommend it go there and you will fine anything you desire RECOMMEND IT!!!!!!”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
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“Went there yesterday morning, in and out in 20, maybe 25 minutes, replaced the screen on my iphone 11 for pretty cheap, and its been working great so far. Definitely recommend, very friendly also.”