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May 2024 by Peter Lech
Customer service was okay I've been in the store many times but the last time I went I bought some accessories and ended up trying to return them of course Travis would not allow that because the box was open , how else are you going to see if you like unless you open it up and look at it it's $60 for a charger in an extra cord for the car is kind of very expensive will never go back ever again in my life
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March 2024 by Johnathon Smith
I upgraded from a Samsung A13 (An Android) to a IPhone 11 (used), I’m no spring chicken so the transition to an IPhone was rather difficult, but Steve was very helpful and patient with me.. The man deserves a raise.
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February 2024 by jordan milot
These guys are awesome! They will always look out for you. I will travel out of my way to come to this location. Highly recommend. 10/10
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March 2023 by Laura Hickey
Excellent store! Very knowledgeable employees
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February 2023 by Steven Luch
Thank you Metro T-Mobile and Mr. Steve. Wonderful customer service. Amazing to see just how well this business operates. Mr. Steve got me set up on a plan and saved a lot of money. Had a small issue and he called me right back. Awesome. Results! Steve even came and brought me a cold water while activating my phone. Perfect
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January 2023 by Bryan Azzo
Amazing service and knowledgeable staff.
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August 2022 by Cindy Valenzuela
Travis is ABSOLUTELY the best. Kind polite and professional. What more could you ask for!Thank you so much Travis, for helping my husband pick and buy a new phone today.Cindy ?
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June 2022 by The_4thDimension
Repaired my Samsung 8+ phone for about $170 ($100 less than other places), they did a great job appearance wise but the camera rattles a little and it's out of focus slightly, also the volume buttons dont work or the features at the bottom. This was a brand new phone that cracked because I had a knife in my pocket so I kept it lying around and I know it was fine beforehand. I don't plan on taking it back in.inguess you
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June 2022 by William Nofar
The people are so nice and they helped me get such a good deal.
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May 2022 by Mark Gorney
The only MetroPCS that I go to is one block north of 13 Mile and Harper they treat you real good in there
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May 2022 by Yvonne Morton
The young man fixed what I needed with no problem nor waste of time. Thanks
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February 2022 by Gregg Eppler
I’ve been a frequent client at this location since day 1. I’ve had Travis help me out since the day her started! He is amazing gives amazing service and will help you with anything he possibly can! I recommend driving a few extra miles to go to this location! Props to Travis!
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January 2022 by Brandon Rice
Called this store to see how much they could fix my iPhone 11 for and the guy on the phone told me $140. Sent my brother in a week later and they charged him $180. If I’m not mistaken i believe the employee is named Trevor? but he makes up prices as he goes. Took the kid working 15 minutes to get it done but it was probably the worst repair on a phone I’ve ever gotten. My screen barely works now.Everybody always recommended this store to me and I’m not sure why. If you aren’t spending money there they don’t even care to help you. Everyone is constantly getting told to “go to 8 and gratiot”. If you don’t like your job you probably shouldn’t be working there!Metro really needs to work on who they allow to open stores.Making up prices as they go and still charging activation fees on every phone they sell even though metro removed activation fees over a year ago. Over priced accessories and they will never give you an itemized receipt. I guess the owner is just a penny pincher and doesn’t want you to see what he’s actually charging you for.If you’re reading this, please do yourself a HUGE FAVOR and go to a different location.
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December 2021 by Martins
Repaired my Samsung 8+ phone for about $170 ($100 less than other places), they did a great job appearance wise but the camera rattles a little and it's out of focus slightly, also the volume buttons dont work or the features at the bottom. This was a brand new phone that cracked because I had a knife in my pocket so I kept it lying around and I know it was fine beforehand. I don't plan on taking it back in.inguess you
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November 2021 by Crystal Braun
Staff is awesome I always go back to this one so nice and helpful
