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August 2023 by j sudds
HORRIBLE HORRIBLE HORRIBLE!!! I’ve never dealt with anything like this! Switched over from Triple AAA 4 FULL COVERAGE VEHICLES. I’ve literally have called nearly EVERYDAY FOR ALMOST 3 MONTHS! They have never answers phones NOT ONCE, nor returned my call from the countless voicemails I left. Makes a customer feel real confident in a company huh? Needless to say I’ll be switching within next cpl weeks!
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August 2023 by Wouldnt you like to know
Very unprofessional company and employees. Mainly Anne, she does not stick to her word on anything and then will completely change her story once she is called out on it. Now i see why there are so many bad reviews
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June 2021 by FiureItOut YourSelf
The manager Hope leggio realeased my personal policy information to her “friend” who is also my mother. She had another lady rely the message that she only provided her with my adjusters information, I was told I could not speak with the owners. I would not recommend this company at all. I will have my lawyers reaching out.
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June 2021 by Helen Bentley
Reasonable car insurance rates.
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April 2021 by Kalli L
I have been trying to get in contact with these people for over a month now, regarding my auto policy, still no reply! No call back, nothing. Super unprofessional. Anne said she would email the document I needed to sign, and then NOTHING. I do not understand.
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November 2020 by Nancy Kunkel
This insurance company, by far, is THE WORST! Anne in the office is totally incompetent. She does not do what she says she'll do. She does not return calls. Absolutely, positively no customer service from her. She should not be in this line of work. Hope, on the other hand, is a joy to work with and totally competent.
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November 2020 by autumn D
Hope is always so helpful and friendly. We saved a bunch of money when we switched and we've been with them ever since.
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November 2020 by Jessica Serwa
Hope was very accommodating and real pleasure to work with! She also saved me a ton of money
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September 2020 by Greg Subastian
Great family business who.saved me a ton of money and great to work with. Thank you for educating me on insurance laws to.make the right choice on protection!!
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April 2020 by Nancy Kunkel
I understand the world is going through extremely difficult times right now. However, I have phoned this insurance company several times in the past few weeks to make sure my brother's car insurance has been cancelled (he passed away in January, 2020). I am always told I would get a call back, but no one has returned my calls. All I want is confirmation (preferably in writing or by email) that the policy has been cancelled and the automatic w/d for his premium has been stopped. I can't seem to get any confirmation that this has been done.
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September 2018 by Richard Harris
Polite and accommodating.
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September 2018 by Sean Shadaia
My GF and I are purchasing a home and we called a few insurance companies looking for homeowners insurance. This particular company did a “hard inquiry” on her credit without our permission or approval. Every credit point matters when purchasing a home.
Also, they were cheaper than AAA (not saying much) but significantly higher than others.
Do not recommend even getting a quote. This could potentially cost us thousands in interest.
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September 2018 by Childsfam
Was with this Agency for many years and never had a problem, most likely because we never had to file a claim. After finding much better rates through another agent, I contacted McDaid and spoke with Ann. I sent her my request for cancellation as she instructed me to do. I asked her to send me a reply back letting me know she received it, which she did, but she never cancelled my policy. Contacted them again a month later and was told by Hope that she would take care of it. Guess what, she didn't! Another month goes by and another phone call from me and finally they cancel my policy. This place is a joke.
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September 2017 by Kristine Tanner
Terrible service. I trued to cancel 1 van & put on another van, But they never dropped the 1 van so I get billed for both & then they send it to collections terrible communication between them & progressive & I get caught in the middle never again. Run far away from rude people
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September 2016 by Michelle Zarza (Clever Clover)
Have been excellent to our family. They have always been friendly and worked hard to find us the best rates. I have never needed to shop around alone on my own thanks to their dutiful service.
