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October 2023 by Mary Storey
Lovely staff, they have customer service hands down over other local chain drug stores.
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March 2023 by Cuisine W.
Love Kroger.......They have almost everything. Good customer service too. Great employees. Special shout out to Angelo at Marter and Jefferson! He always takes care of us and really knows what he is doing. Very nice man too.
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December 2022 by Julie Sexton
I went to pick up a script at 115 the gates were closed but the unhelpful person stated they don't open til 130 and asked if I needed help and I stated I have a pick up and didn't even look at me and said sorry I believe her name is Mary. This also isn't the first time this person has been less then helpful. I am my parents caregiver and she has seen me many many times. Get over yourself and your God complex!
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December 2022 by Tom D.
Cashiers are very rude and obnoxious and not the sharpest tools in the shed especially the little old lady with the dish water hair.Every time I go there they like to sell items that are a year out of date . Alway check the dates....
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October 2022 by Shawn T.
Long lines and no staff. They really need to hire more people. Also the shelves are low or empty.
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September 2022 by first patriot
Anyone who thinks this Kroger is good doesn't know what good is. The store is often sold out of things including advertised and coupon items. Many employees lack an understanding of customer satisfaction, and don't care to learn. The Pharmacy is pathetic. Pharmacists may be overworked but that's management's failure, not the customer's fault. The store managers (excluding one manager who gets it) have a snotty attitude and act inconvenienced when approached. Bring back Farmer Jacks. Kroger is a virtual monopoly that needs fierce competition.
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February 2022 by Gemini M.
Waited at the Deli for 20 minutes to have no one to wait on me. I finished my shopping and went back to the deli 30 minutes later. I waited another 15 minutes for someone to wait on me at the deli. It never happened. I went somewhere else. This store has gone down hill big time. I am done with Kroger, I will never shop there again.
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January 2022 by Christina Richardson
Horrific I have heard complaints from local family and friends, but after dealing with the arrogant young pharmacist, and dealing with the mistakes and poor customer service , not to mention the MANY mistakes they have made in the past, I will never allow a family or friend to use this pharmacy again. Ever!!!!
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January 2022 by Susan M.
It's a very small Kroger compared to the other locations. The self checkout is fast. I got my covid booster here. He forgot to give me my flu shot. The best thing is there is no security guard masturbating in the parking lot like the 13 mile road Kroger location.
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October 2021 by Erin Greenberg
I found the Pharmacy Technician, Mary, to be extremely rude in her manner, and rather accusatory. May choose to fulfill prescriptions elsewhere in future.
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July 2021 by Molly A.
The short, creepy looking guy with the bad fake tan who was working at the self-checkout was really rude and honestly insulting to me and my confidant. Apparently you cannot pay in cash at one of the self-checkout locations, and when we asked him what to do since all we had was cash to pay for our already scanned items (Ben and Jerry's ice cream btw it still slapped), he said "does nobody read anymore" as if there was a sign, which there was not! When I looked over to see him typing on his register, he was shaking his head as if this was somehow the biggest inconvenience to him. The next second he was being extremely nice as we left, and we do not appreciate being patronized by grocery store workers. We just wanted to eat our ice cream and have a good time but now I'm sitting here writing this review so :))!!
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April 2021 by Carey V.
I am a physician This store's pharmacy is the worst It makes many errors and the pharmacists quit no doubt because of the terrible management skills of the pharmacy manager "Mike"
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November 2020 by Jasmine Sullivan
Fast, effencient. Adrian was super friendly!
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September 2019 by Andrea S.
I don't know what happened to this store. It was redone and clean and neat. Now it looks like a war zone. The line is 20 people deep and the store is filthy.
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February 2019 by Jennifer W.
Still love this Kroger but I was majorly bummed after spending hundreds on a gift card. When I went to use it the sticker that covers the PIN number that allows you to use it - it peeled off the PIN number with it. I returned a couple hours after I purchased it with the receipts. This was after spending an hour on the phone with the company the gift card was for which resulted in me only receiving an email address to try to file a report. When I went back to Kroger for help they only told me gift cards were not refundable and that they didn't have my money - the company the gift card was for had my money. They suggested I call the company the gift card was for, which I already did. I went home and called the number on the Kroger receipt that says it's for information about gift cards. It was a recorded message that lasted forever, "while I'm waiting" trying to sell bs promotional offers and once I got to the end of about 15 "offers" it said that number was no longer in use and recited yet another number to call which wasn't valid. Finally i went to the Kroger website to b**** and called the customer service line - And a super sweetheart answered - I was forwarded to someone that could use the gift card and receipt info I had to bring up the PIN number. For real.... if it were your money you'd not be happy to be told "all gift card purchases are final". All anyone had to say is "call this number" or better yet - let me see if I can reach someone for you. P****
