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“I don't no everyone experience but my experience was very professional and everyone was very helpful after coming from AT&T which was a very very horrible experience for 2 months after selling my family defective phones so am very pleased so far with the service at Verizon.”
“Trevon at 36700 Garfield Rd Clinton Twp store is absolutely amazing! Extremely knowledgeable and patient while answering all of our questions. We bought two new phones and he transferred all contents from old to new phones. We didn't have to worry about a thing, thanks Trevon!”
“Today's experience was great! Jake was patient with this senior citizen and clearly explained the best plan for my needs. Kudos to Jake. Thanks for your kindness and expertise!”
“Nora was amazing!! Definitely made the most of my time experience and money!!! Very knowledgeable of products, definitely knows how to upsell!!! Thank you so much!!?”
“Brittany was AMAZING! I can’t say enough great things about her. I normally hate going into stores like these….i feel like I always leave knowing less than before I came in. She explained everything to us and made sure we were all set before leaving the store. Fantastic customer service!!!!”
“Karen the Mgr, was extremely helpful in setting up my new phone and answering all questions in a very knowledgeable and professional manner. We were with her for 2hrs
She treated us wonderfully. While helping us she was multitasking with other customers.it was a good experience.”
“The best Chinese restaurant I've been to! Always fresh, delicious, hot and perfectly cooked!This restaurant will NOT dissappoint you! ⭐️⭐️⭐️⭐️⭐️”
“When I first walked into this Xfinity location I was greeted with a polite smile and hello from Taylor (very bright and beautiful) I had a lot of accounts on my address and needed help with making sure they were cancelled and I wasn’t paying the wrong bill. I was helped by a guy with pretty eyes and amazing black curly hair(i apologize that I don’t remember your name) I couldn’t get my Xfinity app to work he helped me get that together back up and running correctly and he reviled to me that I was getting spam emails from a fake email… thank you so very much. Taylor helped me discover that I was not wrong about everything that was going on with my account. This team of professionals helped me feel welcomed, helped me every step of the way, made me feel like coming back and referring others to get serviced by them. Thank you all so much for everything.”
“T-Mobile is the carrier for the masses. It all depends on what store and what employees at that store you encounter. Some are very knowledgeable while others just try to sell, sell, sell and things may not be the best product for you. If something doesn’t feel right or you haven’t really looked over the terms of a contract DON’T SIGN.”
“Nick and Erin are the absolute best. Erin helped me with my slow iPhone problem and Nick was there for moral support while also taking care of his own customer. 10/10 service would definitely recommend”
“By the time I ran several errands, hauling my walker and self in and out of my car, I was wiped out. But, I needed to return equipment left over after a move to this area. Bianca actually came out to my car to see if she could help. She did more than I knew I needed. I hadn't realized that starting in a new address actually opened up a second account. My old address was still active. She dealt with closing that AND accepting the equipment....all while standing outside my car and going in and out of the store with me staying in the car. She made my day so much easier, physically, doing so with a smile and a caring heart. Visiting a Comcast store isn't always easy (even with helpful people in the past), but she made the location 5-star!”
“The employees were very helpful courteous and knowledgeable of all the products that they carry. I believe my customer service representatives name was tiara. She seemed like she might be a little bit new but she KNEW what she was talking about. If she didn't know what she was talking about she was able to find the answer independently. She fixed my watch5 in just a few minutes. Then I switch to conversation to Verizon internet and she was able to tell me that it's in the area but it is not yet up in Alpena Michigan where I live.”
“Phill the store manager is amazing!! I have gone to 3 different stores before this with the same issue and no one communicated with me a simple thing.he automatically helped me and was super kind highly recommend this store.”
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“After a few agents hanging up or leaving us on hold, our next Service agent Ryan O. handled my husband and I’s issue and was quick to resolve our issue and was very informative. Very pleased with them.”
“I never had much problems with AT&T, but I’ve never been satisfied with the reception at my house. I’ve always kind of just accepted it. It’s just kind of weird because overall reception is decent and reliable but in just like my own street, I can’t get a signal for anything as of this post. Verizon is holding a trade in smart phone deal for a brand new iPhone so my wife and I went there on a whim Because Verizon‘s website is very hard to understand when it comes to plans and pricing. We had the pleasure to meet with Cameron who did an excellent job at explaining in detail how all the plans and pricing works. Additionally I ask a lot of questions and he was able to answer all of them beyond my expectations. He made the transition easy. Oh yeah, so Verizon works way better at my house and ultra wide band is kinda mind blowing. We traded in our old phones and got newest models for free!! We had to pick the top tier plan but it’s the same price as att. Thanks again Cameron for being so pleasant and helping us get new phones :)”
“Outstanding service. We departed the Chesterfield Store frustrated with their service about to terminate our 30 year service with Verizon and on a whim went to this store. Lance was a lifesaver. Professional and willing to go beyond. He is the reason we stayed!”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
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“Dominique assisted me yesterday with changing my cable plan and she was pleasant, professional, and knowledgeable. I greatly appreciate the kind manner in which I was treated and the excellent customer service.”