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“Jerry the manager at this store is wonderful...I came into the store to buy an patio umbrella for $39.00 on sale...I went in an bought it but it was $65.00.they told me because it was an online disc. only...this is really dumb....so I thought..lesson learned and I told the manager that I would still take the umbrella because I didn't want to have to go home an order it on line just to come back an pick it up...He apologized and I said ok...Welllll, he called back and gave me the discount anyway...I couldn't thank him enough..This is great customer service..Thank you ACE for hiring smart people to run there stores...
PS...I just ordered another Patio umbrella on line to pick up tomorrow.....”
“Big Thank you to Gilbert’s Hardware, specifically Jennifer who provided the best service, for helping me create a bracket for my deck shade. Below is the result. Hometown business with great service can not ask for better.”
“Had a wonderful named Ethan today. Hope I remember his name right. We are looking for deck paint and Ideas. He helped enormousley. Will buy next weekend soon as we pick a color.
Thank you young man”
“I came in looking for a specific Christmas gift and was helped immediately by 3 different employees. They were incredibly kind and helpful and went in the back and had exactly what I needed. Everyone was so nice and helpful and I looked everywhere for this specific item. Can’t say enough good things!”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Had a situation yesterday and needed a new toilet. I called Luke (I work for a plumbing company in the area) and he immediately contacted Dave to help me out! Both were so helpful and kind. Dave loaded the toilet and I was on my way. Best and quickest customer service.”