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January 2024 by Jason George
I recently had to take my car to Genesis Collision Center after it was stolen and thankfully recovered. These guys did an amazing job! They fixed up my car so well, it's like it never happened. They really took their time to make sure everything was done perfectly and double-checked all their work.The customer service was just as impressive. Mary, Victoria, and their manager Joe were super helpful. They kept me in the loop with updates and really went out of their way to make sure I was taken care of. It's so rare to find this kind of service these days.I'd definitely recommend Genesis Collision Center to anyone. They've got great service, and the team really knows what they're doing!
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December 2023 by Jon Polom
4 years later I'm still finding stuff these morons did wrong while repairing my car in late 2019. Car actually had to go back after the original repair because it was provided back to me in such deplorable condition (battery not secured, battery not properly connected, broken headlight, wrong fasteners, etc). In their defense it is an import but regardless it speaks poorly for their professionalism and competence. If you own your car and take pride in keeping it well maintained go elsewhere these people only know how to turn over customers quickly for max profit. Even the paintwork isn't great. There are circular scratches under the topcoat from their random orbital sander. Super poor quality workmanship.
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November 2023 by Jane Martin
Good people here. They are nice, professional, and dependable. (Not something I see a lot of these days.)
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November 2023 by patti bugeja
After being treated poorly at another body shop, I went to Genesis Collision Center. Amazing, right from the front desk, to my advisor, Jeff Yike, I was treated like I was their only customer. Having a Ford, and taking it to a Cadillac shop, was the best thing that I could have done. They drove me to pickup my rental car, kept me up to date on what was going on with the repairs. The day my car was ready, I was able to drop my rental at their shop, Jeff went over my car with me, and my car was returned to me sparking, inside and out. Please if you ever need collision repairs, don’t think twice, and take your car to Genesis Collision Center. Best move that I have ever made.Thank you so much,Patti Bugeja
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November 2023 by Connor Wyckoff
I normally don’t review places that often but this collision center was amazing! Definitely went above and beyond with my car. I had some minor repairs that needed fixed with my Alfa and even tho the UAW was on strike and put parts on hold, the collision center went out of there way to do anything possible to finish the car. I had to wait a few weeks but for the wait, they detailed the whole interior of the car. (Side note: they found money in my car and placed it in my cupholder) most places I feel like would pocket the money for themselves. Thank you Genesis Collision for above and beyond work!Service: Body & Trim
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September 2023 by BradJenn Richards
We are long-time customers of Genisis Collison. Everyone from their receptionists up to Jeff in management have always gone ABOVE AND BEYOND to make sure we are more than satisfied. They do EXCEPTIONAL WORK, and if they make a mistake, they take care of it, no questions asked! QUALITY WORK AND INTEGRITY ARE A RARE COMBINATION TO FIND IN SERVICE THESE DAYS! That is why we will continue to come back and send everyone we know to them.
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September 2023 by Bella 48236
Wonderful business! Fast and professional! Beautiful repair work. Got my vehicle back extremely clean inside and out. Highly recommend you won't be disappointed!
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April 2023 by Thomas R. Stevenson
Genesis did a great job repairing my Fiat 500 after being rear ended. I highly recommend Genesis Collision Center!
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March 2023 by Michele Haskins
The staff at Genesis made a pleasant experience out of the mess I brought them. They kept me updated every step of the process and I would definitely recommend the top notch service they provided. A+++++
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February 2023 by Hunter Main
Wow, I am floored right now! Had to get the left fender, passenger doors, and front bumper repaired; they got us in and out within FOUR days. (We expected to be out of the car for a month!) The communication was concise and clear. The customer service representatives provided an excellent experience. The building lobby was clean and comfortable. They even detailed the WHOLE vehicle; it was cleaner than when we bought the damn thing. I could go on. Thanks, Gensis, the car looks brand new! I look forward to working with this body shop in the years to come.
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November 2022 by Stacy S
Matt and the crew are amazing. They did a great job repairing my car after an accident. They even detailed my car for me. I highly recommend. Job was done fast and they had great communication with me through the entire process.Services: Painting
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July 2022 by Brooke Wilson
Very nice and understanding and helpful staff! 10/10 would recommend!
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June 2022 by Jason Robb
My name is Jason Robb and I just picked up my 2018 Traverse and all I can say is that it looked so much better then it did when I picked it up when I bought it. A special thanks to Rob, Jeff, Matt for taking excellent care of me and treated me like I was family! Thank you again for everything and if you need to take your vehicle in for body work, this is the place to go! My Traverse looks brand new fellas ????????Services: Body & Trim
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May 2022 by Power Vac
My husband is very particular about our vehicles. Frank was great to work with from start to finish. They are honest, professional and proud of the work they do. That’s something you don’t see anymore. They know they’ve done a great job and showed us every inch of the completed work. Spotless!It’s a pleasure to do business with an honest company. We drive from Oxford because we know we can count on them.Services: Body & Trim
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March 2022 by Nichole Davis
Jeff was the best he got me together in and out???
