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March 2024 by Tracy Tatti
Melissa was amazing!!!! She is a color wizard, and so friendly!!!! Definitely will be back
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March 2024 by Deanne Bradley
Didn't like the hair cut ?
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March 2024 by Alicia Rae
I'm 101% satisfied with the service I received. I booked for a partial highlight and the results surpassed my expectations ~ Sufya is very gifted in what she does. As I'm committed to my full time work plus juggling time between family, my health, Hockey and Gymnastics, I take "me-time" where I can, which almost always means "I see a little break in our schedule tomorrow at 2pm, I'll use it to get my hair done". Fantastic Sams allowed me to do that with their Same-Day booking availability (which also greatly accommodates my spontaneous personality!) I was a new client and I found that everyone was kind and welcoming from the moment I walked in. To be a returning customer will mean a 90 minute drive round-trip for me, but with the A+ customer service I received all around it's well worth it. The quality of customer service anywhere is huge for me - so much so that it can be a deal breaker from the start. In my experience at this place I went in happy and walked out happy, and I have nothing but all good things to say. Thank You, Fantastic Sams ~ and an even bigger Thank You to my new forever-stylist, Sufya! ♡
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January 2024 by Kristen
I set an appt this morning for all over color, all over highlights and a trim. My stylist was Sanna. She read my mind. I absolutely love my new look!!! The colors turned out perfect and the length is exactly what I wanted. Since I wasn't in a rush she took her time and made sure everything was perfect. I'm so glad I did some self care and spent my morning with her. Thank you so much!!! I will be back!!
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July 2023 by penny stubenrauch
I came in with my hair all messed up..gray roots, fried, yuk color lol....I gave Sanaa a picture of a totally different color/ highlight, short pixey style haircut, and she totally cut and colored it just like the picture!!!! I was amazed! This woman knows her stuff! You won't be sorry to go to her! She's my go to now..so happy!
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July 2023 by Jill S.
Sanaa was so kind and gentle with a 100-yr. old friend I took for a cut and perm, and even though this was the first time there it came out exactly like my friend wanted it. She's very particular about her hair and was very pleased. Thank you, Sanaa!
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July 2023 by ash love
Did a horrible job on my and my moms hair didn't tell the right prices for my hair
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February 2023 by jj jj
Very happy with my experience here. Sanaa was great! Gave me exactly what I wanted and Im beyond grateful for the job she did. Will be coming back!!
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January 2023 by Mary Guinn
I had the best stylist. She cut my hair and colored my hair exactly the way I asked. Some hair stylist won't do it if they don't think it would look good on you. I want what I want. My stylist was the best.
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December 2022 by Janet Szewczyk
My hairstylist Sanaa does a fantastic job with my hair everytime!
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October 2022 by Jennifer Milas
My hairdresser did a fantastic job. Just what I wanted. Truly grateful!
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July 2022 by Carole Stronski
When I checked online the it was $18 including a wash. When I sat down she said it was $20 started to brush my hair and then ask me if there was product in it, and then offered to wash it. Trimmed it very little and charged me $23! I will not be back.
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December 2021 by Angela H
Finally!! Great cut and highlight/lowlight. This is the first time a stylist explained every procedure she was going to do before she did anything to make sure I would agree. This is the BEST color and cut I ever had in 20 years! I have blonde highlights/lowlights and will never see anyone else! Sanaa was experienced and professional! Thank you so much Sanaa for taking care of me and my hair! You are awesome!!Services: Hair colouring
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November 2021 by Anna Bishyk
Totally messed up my daughter's hair...she had partial highlights done a month prior and wanted full head highlights done for her birthday and it all came out orange even though the partials previously done were perfectly blonde but done @ the fantastic sam's on 9 mile and mack... never switching locations again
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October 2021 by Rhelana1
My child went in for a cut before homecoming. They asked for the back to be cut short with a fade in, but for their bangs to be left alone. The stylist took four inches off and left their bangs an inch long. At the time, they said they were fine, but later admitted it was not what they wanted. We went back, and the manager said my child told them to cut it but offered our money back. They then sent the stylist over, and asked us why my 16yr old didn't stop them or tell them to leave it long, but they did not allow them to look at the mirror while cutting for "her lighting". After telling them that, the stylist admitted they were told to leave the front alone, but when cutting it, they decided that the way it was previously cut wouldn't look good, so they cut it short. They took that decision on themselves, and never asked if it was okay to do, and the stylist admitted this, because they felt it would look better. Then they refused the refund.Service: Haircut