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January 2024 by Jeff Levy
If I could give less than one star this place definitely deserves less than one star. Their idea of customer service is nothing. They refuse to exchange something bought from their store with a receipt because the tag was missing. This is a Carhartt jacket brand name they had the exact correct size but still refused to do the exchange. Customer you need to beware before you shop at DeRonne True Value Hardware you know you are paying top dollar and you would expect to get customer service. But no you pay top dollar and get no customer service please do not shop at DeRonne True Value Hardware a better name for them would be DeRonne No Value Hardware. Manager was basically rude and arrogant.
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December 2023 by james stevenson
I like the store and the original founder was a very nice man.The rewards program sadly is a joke. I signed up years ago and registered in both stores yet in the store all I ever get is no such account, even when I show them the frequent emails I get regarding my account.
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December 2023 by Jackie Listman
I came in looking for a specific Christmas gift and was helped immediately by 3 different employees. They were incredibly kind and helpful and went in the back and had exactly what I needed. Everyone was so nice and helpful and I looked everywhere for this specific item. Can’t say enough good things!
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November 2023 by Ryan Stuber
Friendly old school hardware store with an awesome selection of Carhartt gear too.
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September 2023 by tom stanley
New to area, and DeRonnie was recommended by others to take snowblower in for tuneup. 8/6/23 took it in. 8/12/23 brought it home wouldn’t start. Took it back they said it was a needle valve. Picked it up and again wouldn’t start. Took it back even though mechanic wrote started and runs great. Took it back a third time still wouldn’t start, two weeks later 9/23/23, picked it up. It starts but back fires, pops and it struggles to keep running. Will never go back. Taking to another shop to fix a simple engine. Do not know how they have such great reviews.
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August 2023 by scott young
CJ helped me out with my string trimmer as the spool of line was caught. He took care of it on the spot without waiting. I definitely appreciate it!
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August 2023 by R B.
Store in S.C.S. is close to home. Went to purchase an item. Item at display had a price, checkout had a price twice the amount. Had someone check the price and confirm the price I saw. Than a manager said no. Between other problems I've had with your business, I will NOT return.
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June 2023 by Susan Moore
Lady behind the counter was abrupt, and non helpful.
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April 2023 by Trevor G.
Please don't waste your time calling this place. They put you on hold forever and then hung up on you. I was to see if they had my part, and Alex had no clue what I was talking about, so he said I would get the manager's help. The manager knew what part I needed and put me on hold for over 45mins never heard back from anyone. I guess I will order it from Amazon instead. Maybe they don't want my money or business?
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December 2022 by Heather Maricle
Always very helpful and friendly staff!
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August 2022 by GI Na
Local store with knowledge staff. You don't have to purchase 5 bolts if you only need 1. They have hardware you need without all the other junk you don't.
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August 2022 by Mark Torchia
Always great service and the front of store staff are always nice and helpful as well as the knowledgeable people on the floor. I am to support this business whenever possible.
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August 2022 by John Taylor
Always have everything you need. Very helpful sevice.
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July 2022 by Susan M.
I keep forgetting this place exists. I needed a spool for my string line trimmer and was on my way to Home Depot when I saw Ace and quickly pulled into the parking lot.I was surprised at the selection they offered - many thicknesses, lengths and brands. They were competitively priced too.The aisles are well labeled and easy to find things. Checkout was very fast.
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July 2022 by Nick Manning
They are the Best! Had some New Screens made (Sturdy Extrusions used)/ worked out beautifully. Friend was very happy. Highly Recommended