-
February 2024 by Steven Dunn
My grandmother was unable to attend my out-of-state wedding, and Spring Lake Floral was extremely helpful! They put together a corsage for her, and the woman I was talking to went above and beyond by taking a picture of them and offering to help them use their computer to watch a stream of the wedding. She was just so kind!
-
January 2024 by Mardi B.
I've had them make a couple of arrangements and they've been very accommodating. The Christmas arrangements they made were just what I was asking for..
-
November 2023 by Tom Reynolds
They missed the delivery by 36 hours so far. Still waiting. They can’t give me a time. Very disappointing.
-
October 2023 by Cindy L.
I contacted them for my sister in law's funeral and asked for a large arrangement with "sister in law" on it. I asked for a $200 arrangement and saw the arrangement on line for $85 and thought I would get a bigger arrangement for the $200. Imagine my surprise, and my other brothers, who were included on the card, when we saw "our" arrangement! Here are the pictures showing ours compared to the one on line! I then was REALLY shocked when I looked at my credit card bill. They charged me $312.99 for THAT arrangement! I am not one to post nasty things about a business, but have reached out TWICE to them( Oct 10 and again Oct 20) and still did not get credited for $200 that I was told would happen! I have now emailed them through their web page, but It is at the end of the month and have no choice but to dispute the charges unless they contact me today !
-
August 2023 by Lynn Gibson
Flowers were fresh and beautiful. Fair priced, but floral shop needs work. Windows are dirty, floors are dirty, and they need attention desperately! I got uncut flowers and did the arrangements myself.
-
June 2023 by Bri Em
I have always referred friends and family to SL Floral. Sadly, this will no longer be the case. SL Floral has always been my go to for flowers, so it only made sense to give them a call for a quote for my January 2024 wedding.On 5/2, I spoke to them on the phone and gave them an idea on what I was looking for, I was asked to send them an email with details and they would be able to give me a quote. They seemed confident that they would be able to do what we were looking for and were super helpful. I received an email back on 5/4, advising they would have the quote to me by the end of the week.On 5/11, I still had not heard back, so I gave them a call and was told they had been busy with Mother's Day orders but they would get the quote out within a few days.By 5/30 I hadn't received the quote that was promised so I emailed them once again with no response. On 6/2, I called the store and was told it would be to me by the end of the day. I still have not received a quote or any communication as to why.I called yesterday and left a message on their answering machine requesting a call back or an email if this was something they did not want to take on. I have yet to get any response, via email or phone.I understand this can be a busy season with Spring/Summer weddings and graduations, but the lack of communication and unfulfilled promises is what killed it for me. Please don't tell someone you will have something to them and not follow through. Very disappointing. Only giving them 2 stars because Bill's time spent on the phone with me the first phone call was helpful and genuine.
-
May 2023 by Sierra Packard
This is an incredible place. I highly recommend.
-
March 2023 by Tahler Klamer
I love to support local businesses, but unfortunately both plants I bought from here had bad spider mites. Now I'm going through an extensive process of making sure my other plants don't get them.
-
February 2023 by Edwin Hill, Jr.
I will never shop here again. I pride myself in supporting local businesses, so I was happy to visit my towns local florist. I visited their shop a day before I needed a bouquet. Paid $100 in advance and asked for them to be ready by noon the next day.Today I arrived at 12:05pm and asked to pick up my order. The woman looked surprised and lost at my request. She only started to put it together when I arrived.Then, after waiting, she approaches me and states, "Listen, I'm going to be honest. I miss read the ticket and placed it in a vase. Is that okay?" Smh....no it's not, I am traveling and so is my date.Needless to say, what I got looks like what you'd expect for something slapped together last minute.Thanks for wasting my time and money.
-
December 2022 by garrett horton
Ordered flowers online here, never got delivered, I’ve talked to them several times about a refund, and I just get the run around and no refund for 2 weeks now.
-
October 2022 by Bernadette Tuggle
Beautiful flowers to either choose individually or various arrangements. They are very personable and friendly, i love the bouquet they helped put together!
-
August 2022 by Amber Taylor
My sister got me a gorgeous flower crown from Spring Lake Floral for my birthday several years ago and she got me another for my bachelorette party yesterday. Such a disappointment. The flowers were brown, wilted, falling off and didn’t last an hour. I cannot believe they charged her 40 dollars. I was going to be getting flower crowns for my wedding here but will never be back.
-
July 2022 by Nancy Kooienga
Amazing! They created an exquisite arrangement for us for a friend's funeral. Highly recommend.
-
March 2022 by Bill K
Flowers delivered did not at all match website picture or description... Delivery was timely and easy to schedule.
-
March 2022 by Austin Getz
I was originally dissatisfied with how a bouquet turned out but a simple phone call to the shop was a relief and Bill offered great customer service today. I’ll stay on as a customer and appreciate their time today.