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July 2024 by kay vee
Store closing, too bad.
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June 2024 by mary graham
my new prescription came in thurs.. they said they would call when it came in. apparently they were having trouble with their phones because the phone only rang untill it shut off. went down there today.
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June 2024 by R J
Don’t bother calling because they won’t answer the phone.
Make sure you double check your pharmacy order -and they won’t give you a receipt unless you ask for one -why? The customer should be given a receipt without having to ask for one.
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April 2024 by Mark M
I saw there were a bunch of low reviews but when I actually went in I talked to the nicest and most helpful staff at the pharmacy who took extra time to help me understand my medication and billing and get me the best payment option. (Thanks Madison!) That and the cashier was also super nice and funny.
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April 2024 by Scott Peebles
Why the F do you allow us to book Covid test online at this store yet they don't actually do the test at the store?!? Wasted my damn time and infected many people in the process.The apocalypse is your fault. Staff was polite which is why I cared to even give a star, still the lowest rating 'cause damn Rite-Aid!
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October 2023 by Tania Wilson
Pharmacy is so slow! And no one seems to know what is going on, ever!Edit: I tried the pharmacy again (5yrs later) same experience ?♀️
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September 2023 by Rob Pennell
The store was dirty. When I told the Mgr that the floors looked like they hadn't been swept in weeks, she said Rite Aid (the company) canceled the cleaning contract. It shows.Also, the glass door coolers have been out of service for a long time.Fix it, or sell it to Walgreens.
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September 2023 by Christine Hamilton
Always helpful pharmacy staff, staff throughout the store are very friendly and helpful.
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July 2023 by Nick Monroe
Simple and easy enought to get products.
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December 2022 by Brett Hatton
11/28/2022Mind numbing experience out of body experience dealing with the pharmacy. Dr Calls Script in, pick up in pm.Go for retrieval, out of stock. "sorry, we don't have that after all. we will order and have for you-tomorrow."Go for retrieval, out of stock. "Not delivered, maybe tomorrow. Who knows?"Have spent a zillion dollars at that "neighborhood" store buying local shopping local. The indifference at the situation was staggering. "oh well, guess you can call around for what you had your dr. call here to prescribe"..I'm dumbfounded how the seeming organization entrusted to coordinate life saving medicines can be so cavalier with their disregard for their customer base. On life and death issues like medicines? Wow. Caveat Emptor for sure!
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October 2022 by Stacy Po
The store itself is fine - a typical rite aid. I’m giving 2 stars for the pharmacist. The other pharmacy employees are great but the female pharmacist is rude. She doesn’t look at you when she’s talking, she gives short one word answers and never smiles. I’ve had multiple interactions with her and work in the medical field myself. I understand maybe there are staffing issues or whatever but that doesn’t allow someone to be rude to consumers/patients. I don’t know if additional training will help - it may just be her overall demeanor and attitude that is disappointing.
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October 2022 by Chris Goffin
There are a few negative reviews here and thought I'd maybe counter this with some positivity. I've been coming here for years with no negative experiences and was able to successfully complete my agenda for coming here. A family of 5 using the pharmacy regularly and they've always been helpful and kind to me.
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September 2022 by susan jackson
Asked if they had a particular over the counter med. Was told I needed to speak to the pharmacist who was on the phone. Was asked to wait. I then heard the pharmacist SCREAM that she was on lunch break. I decided to go to another store. On my way out I heard one cashier belittling another for an error. Seems like a toxic environment that lacks professionalism. Won’t be back
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August 2022 by Christopher Goostrey
What a horrible experience! Rude, unhelpful and unfriendly people. The pharmacist that was working on Saturday, July 30 (around 2 ish) is THE WORST!! Such a sad human being. Unfortunately this has not been my first bad experience at this location, which is unfortunate because I live in Spring Lake.On a positive note, the pharmacist on Henry St. (Victoria) is ABSOLUTELY WONDERFUL!!! So helpful and empathetic.
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July 2022 by Schmidt-Lee Family
Always very helpful, courteous, and responsive. I think they're having staffing issues, like everyone else, but they do very well with the limited resources they have! Grateful to have them in my neighborhood!
