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November 2023 by Google user
Very happy with my service! Quick in/out time! Polite personal! Not too expensive!
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August 2023 by Tim V.
My 2017 Silverado has been having transmission shudder since well before the power train warranty expired. The service department would not stand behind the warranty and denied the issue was happening. Now that the truck is out of warranty I'm having to spend 5k out of pocket to rebuild the transmission.
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April 2023 by Frank K.
I drove 6 hours to buy my 2024 truck. They did a great job very quick and everything was done as promised. We will be going back for sure!!!!!!!!!!!
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April 2023 by Bob Eluskie
I received great service on my truck. They went above and beyond what they needed to do for me.
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February 2023 by Kent G.
Big shout out to Sparta Chevrolet and my sales guy Matthew Ploeg . Bought a car from Matt a few weeks ago in one of my easiest transactions ever. Then developed small electrical issues this week. After a quick call to Matt their service got me in the next day and fixed it same day. Great and fast service. If you're even thinking about a new ride you should check with Matt asap.
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December 2022 by Alicia O.
Sparta made my car buying experience EXTREMELY easy!!! Everyone was super friendly, answered all my questions, and showed me how to set up and work the technology. I love the service department. They never try to upsell me, and didn't charge me for my tire rotation!!! I don't believe I will be shopping anywhere else in the future.
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October 2022 by Brandy Freeland
Jeff in service was very professional and efficient with my vehicle repairs. My vehicle repairs done through GM warranty was taken care of very quickly. Thanks for the great service experience.
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October 2022 by Karrie D
On July 16, 2022, I discovered a tire on my 2021 Trail Blazer was going flat. I purchased my vehicle brand new from Sparta Chevrolet. I took it to Belle Tire to get it fixed. I was told by their crew, they could not fix it, because I did not have the lug nut key needed to get locked lug nut (and ultimately my tire) off. We searched my vehicle. We were unable to locate it. I called Sparta ***** and was told I could purchase one. Upon reviewing my invoice, I already purchased one, which I was not given. I drove to the dealership. Their team also searched my vehicle. They also were unable to locate it. When speaking with my salesperson, ***************************, I asked her to get me the lug nut key. I told her I was frustrated that my vehicle doesn't have one, and clearly did not come with one. That I'm now tied to them for any type of service on my vehicle. She said she didn't know what she could do for me and walked away, back into the building, leaving me without a resolution. I have yet to receive the lug nut key and am continued to be told that I can purchase one. Again, the invoice shows I've already purchased one.
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July 2022 by Sally Grayvold
Efficient workers \u0026 staff. They take good care of customers \u0026 have a cool comfortable place to wait while the vehicle is serviced. Their work is always great?
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May 2022 by Steve P.
Find new roads? Find a new dealership. There is no ownership of the sale at this place. My daughter and son-in-law just bought a brand new Blazer from you and within less than 300 miles on the odometer the engine light went on and the car was lunging uncontrollably until it came to a stop in Pigeon, MI. Not your fault whatsoever. However, when they called you from the side of the road you did nothing to help this couple who comes from a long line of GM family members. You abandoned them and left them to fend for themselves on a holiday weekend. You did not stand behind your sale and basically told them to figure it out. It may have been the manufacturer's fault, but as the one who sells the product you need to double down on customer service when something like this happens and you didn't. Let this be a warning to all those who buy from this dealership. Never buying from them again, and will spread the word about their Customer Disservice. If I could leave no stars on this review I would. I don't care what COVID has done to your sales team, but you better make sure you've got empowered, customer-oriented people representing you, not Teflon-coated, take-the-money-and-run rejects from Best Buy.
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May 2022 by Clarissa Wieczorek
John and the service department is amazing. They kept me well informed of everything that needed to be done. It's too bad that I bought a car from a dealer that just wanted to rip people off. I'm very thankful for this service department and all of the friendly staff there. If it wasn't for them and they're kindness I probably would have flooded the building with tears from all the bad news about my new car.
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February 2022 by Scott Sheldon
Great people that take great care of you and your vehicle...
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January 2022 by Em-ily Rose
I will recommend Sparta chevy to everyone who needs a vehicle! My experience was amazing with Matt! I walked out with a 2016 equinox with one owner before me. I also just referred my brother there and he was able to walk out with a 2013 Silverado with help from Anna! The team is amazing there! Rich is great at keeping payments in your price range with great coverage/warranty plans! The service department is also great with repairs when needed! Thank you Sparta Chevy for being truly amazing!
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October 2021 by Kristi Brown
2nd new trailer experience here! We have sent multiple customers their way! Great customer service!
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October 2021 by Dave Robertson
I totaled a car out in a car/deer crash this week and was in need of a new vehicle. Everywhere I called and went did not have what I needed on the lots because of the current new vehicle shortage. I called and stopped into Sparta Chevy and was able to put my name to a car that might be delivered sometime mid to late November. Hours later they called me back and advised they had what I was looking for on their lot because a deal had fallen through on the vehicle. They went
