“It is never fun to have to deal with tire issues but the team at this location has done a great job of being very accommodating and is great at communicating. So far we have purchased 1 standard set, 2 winter sets, had a swap over for both vehicles and multiple repairs. Only real downside is trying to exit the facility.”
“I've had a few different cars here and I will say the service and quality of work has been outstanding. One thing to note is if you're not working through insurance they might be a little on the high side. Totally recommend for insurance work though.”
“Customer service was top notch! They were fabulous at communicating the status of my vehicle repair, and the repairs were made quickly and efficiently. The final result of my vehicle repair is fantastic. My vehicle is beautiful once again. Thank you for your excellent service!”
“This was so much easier than I thought it would be! Scheduling the appointment was a breeze and on the day of David came to my office and replaced my windshield in less than 2 hours. It was effortless on my part and he was super efficient! Communication was great with reminders and a phone call when he was on the way. No time off work required, and I got to drive home with a brand new shiny windshield.”
“Excellent experience with Glass America.Called Safelite first and the price for rear glass on our 2010 Minivan made my mouth drop! Glass America beat them by being over $150 cheaper.I was a tad skeptical but read reviews like the one I'm leaving and took a chance.The service was great. Tech was prompt and courteous. Fixed our vehicle and everything was as expected. Would surely use this company again!”
“I was helped by Mr. Steve Hollman this morning and can't say enough positive things. After an unexpected snow, my morning was thrown off. I had already scheduled new tires, but I wasn't sure how badly I needed them until I started driving that morning. I called because I was running late/sliding all over the roads, and he was very gracious. Upon arrival, I asked him to provide advice on the tires I selected online which he had already reviewed that morning after my call. He was very honest with me that my choice was worse than the tires I had on my vehicle, which I knew would not be okay as I am carting around 2 littles most of my day and need to be able to safely commute. He spent the time with me to review the options and explain in detail what the ratings and benefits were for each, discussing costs, etc. and I am VERY happy with the selection. I could tell a difference instantly upon driving off the lot. The best news? They were cheaper than the ones I had on the car to begin with! But much higher quality and right for the type of driving we do here in Michigan. I also waited in the lobby to work and they did it in less than an hour. He also made sure to talk me through the warranty, rebates, and other benefits that come with my purchase (basically, free roadside service and repairs!). All in all, they took such great care of me and my family and I am so grateful! And Steve, you were right about the tires - they drive GREAT in our unplowed street and up hills (whereas I was sliding backwards down the same roads just an hour before). It feels like I have AWD! THANK YOU!”
“We have used ABRA/Sparta twice now with zero complaints. We stopped using a local body shop because of the lack of attention to detail. ABRA/Sparta has delivered on there estimates and very communicative and transparent through process.”