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January 2024 by YMN TONX
There are many problems in this business. First, they give you false information over the phone that the part is suitable and good, so you take a long trip to no avail. Secondly, if you want to return an item, they will deduct 25% of its value, even if they were the ones who misled you. Third, they try to sell to you with lies and deception. Fourthly, the old woman at the reception is ill-mannered and deceitful. In short, I hope this business will be closed so that people will not be deceived.
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January 2024 by Butch B
Great place to deal with. Accurate, professional and courteous. Been dealing with them for over 15 YEARS. This place is awesome and always very helpful.
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November 2023 by Khalil Ismail
Bad Engine's * BAD ENGINES * bad enginesDo Not Trust this establishment stay away even if they test it they can clearly hear the engine is bad/Messed up knocking and loud and still sold it too me, after I paid $1400 dollars to put it in my car they told me bring it back but they knew it was too late I would have to pay another $1400 to swap it out again which is not going to happen, the worse place to deal with, I’m would Never TRUST THEM AND WISH THE WORST FOR THEM THERE SO EASY TO MAKE MONEY OF THE UNFORTUNATE, they Sell bad engines!!!!!!
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August 2023 by Katherine Williams
VERY HELPFUL AND POLITE EXCELLENT $
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June 2023 by Anthony Morse
Always has great custom service, friendly staff, and fair prices. If you are in need of a hard to find part, Kathy will go above an beyond to find what you're looking for!Thanks for all the amazing service over the years guys!!!!!
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May 2023 by Joey Mccanna
Grant provided excellent customer service, answering all my questions and sending detailed pictures of the item. He even shipped the item to MD, which I was hesitant as it was a delicate item. Part was packaged excellent, arrived quickly, and free of damage. Would recommend them to anyone.
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March 2023 by Kyrotix
0 stars if i could, this place just tried to scam me. Took my car in for diagnostic and they said I had no oil as my issue and tried to charge me. Mind you, they still charged me for the diagnostic. I took it somewhere else and they said my oil was 75% full and basically full. They tried to just charge me oil for nothing and scam me out of my money. Careful with this place.
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February 2023 by MALLOPPO
Ordered a set of 20+ year old taillights, sight unseen on a Wednesday … arrived at my house in WNY on Friday … extremely well packaged and in great condition AND for an amazing price … no too mention nobody makes these lights anymore !!!Great Job Phil’s ??????
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January 2023 by Adam Eaton
Very good place and staff are awesome.
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November 2022 by Jayla Thornton
This is a great place to come to overall!People are happy, everyone in the staff speaks to you even if you’re just thereThey made a wrong situation from another company right!I really do appreciate you guys ❤️
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October 2022 by Jeffrey Thomas
Phil's is great, owner is very knowledgeable. Been a customer at Phil's for 20 years.
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October 2022 by clayton labelle
Always friendly and able to work with just about anything you have
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September 2022 by Abe
Quality used parts for affordable price, Highly recommend it the staff is awesome they willing to help you and get what you need !!
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June 2022 by Metro City Auto Group
Great prices and service well recommended.
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March 2022 by Daniel Martinez
Phil's Auto Parts is a great used auto parts store. With there knowledgeable staff and over whelmed greatness of customer service they are my GO TO. Grant, Kathy sometimes James(works the yard at times) make you feel like ?family
