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November 2023 by Jason
5 people working and only one helping a customer
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September 2023 by Do tell
Found parts for my car that other parts stores didn't have . Very knowledgeable people and very nice. I was 29 cents short and he said don't worry about it and he took care of it. I will be back for all of my parts.
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September 2023 by Pat Zizbonalube
Sidney helped so much! Got the parts I needed, I will be back.
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July 2023 by DEAN ROMANSKI
First time to the new NAPA in Southgate Michigan, the place was impressive to say the least, they have a massive inventory.
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July 2023 by Dana Wothe
Sean was very helpful finding the right thermostat and gasket for a 48 year old tractor.
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May 2023 by Fouad Fouad
A guy answered the phone asking me to hold then he hung up. TWICE!!
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November 2022 by Robert Cole
Had what I needed and it was delivered to the store when they said it would be, nice new store in Southgate too !!
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October 2022 by Sam Warner
The woman working went up and down the stairs 3 times but they didn't have it.
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September 2022 by K.rachel O.
I grade harshly on parking lots, parking lot layout, parking availability & a few other things. So with that said, onto the review:I was happy to hear Napa was moving to a location with a larger parking lot, only to be let down upon trying to find a parking space. The parking lot is overrun by Crunch Fitness people!Even as I was pulling up to shop at Napa, a guy in gym gear was exiting his vehicle in the last available, front door parking space, to the Napa store. And as expected, he went to Crunch, next door down. This is going to make me go down the street to Advance from now on. I prefer Napa over all other chain auto stores but this was terrible. Sorry Napa, you need to do something about this, otherwise my future sales will go to those who offer better parking availability.
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September 2022 by Tim Tuohey
Great place for parts with knowledgeable counter techs.
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June 2022 by blah smith
Sydney an Sarah really helped me out today, went to multiple parts stores for a part that even men couldn't even find & they found it for me! So helpful. Impeccable....
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June 2022 by Arianna Carranza
Sidney is absolutely one of the best parts store employees thus far ! I’ve visited multiple in the past few days and seems the men are the ones lacking in the knowledge department. She needs to be there at all times for me ! Thanks Sidney !
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May 2022 by eaxedc
Very disappointed to show up before closing hours to have the doors locked and the young lady at the counter sitting on her phone.If you want to lock the door earlier than 5pm please adjust your hours.
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May 2022 by Matt Norello
Girl at counter was stoned had to repeat what I needed 3 times them she disappeared in back to get my part for over 10 minutes and never came out so I left
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February 2022 by Brenda Acquaviva
Always great service and knowledgeable staff!
