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January 2024 by Curtis Furtaw
Amazing and fast service. 1 of my delivery vehicles went down late on a Wednesday.Since they are a AAA approved company, I was able to get it towed there at no cost.They ended up tracing down a crazy electrical issue and had it back to me by that Friday.They will be my fleet and personal mechanics from now on.
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January 2024 by Jennifer VanHorssen
Excellent Service! Had my car towed. Service was quick. I was not with the car and the tow truck driver George communicated with me throughout the process. I highly recommend George and the team at Motor City Auto Care!
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January 2024 by Harmoni Pickering
Running a scam with the tow truck driver they use. I was going to have it towed elsewhere and he convinced me to tow it here bc the diagnostics would be $35. Found somewhere that would do the necessary work needed cheaper and was going to have it towed there and then the diagnostic price automatically went up to $95. Ended up just getting the work done here to avoid the ridiculous upcharge. Find an honest place.
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January 2024 by Dena Major
This shop is CLEARLY ALL ABOUT THE MONEY AND DISHONEST and I will be reporting them to AAA, as well. I see other reviews that say the tow truck driver will offer you a cheap rate to get you to tow your car to Motorcity Auto Care and then jack up the price. The manager said $200 to install my thermostat (which I purchased) and when they called back me said $397.00. Then waited until after they installed my thermostat to tell me that I need a water pump, as well. They wanted another $600 for the part, and I wasn't trying to hear what they wanted for labor. I have the sense to know you should make sure both the thermostat and water pump are working properly when a car is overheating. I still couldn't drive my car and WILL NEVER TAKE IT BACK TO THEM!!!
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January 2024 by Ashley Moran
i love this place! they always help me out as fast as they can and always at the best price i can get! highly recommend you bring your car here !
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November 2023 by je nol
They did great job. These people are highly skilled, certified and as good as you will find. They have good prices and will tell you like it is. Recommended AAA+++
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October 2023 by Aniston Garage
Will share more, later; right now I'm just so delighted with the service I recieved, I want to call my family.- Imran, just can't thank you enough! Entire experience was superb; prompt, communicative; courteous. From dispatch to on-site ******Progressive road side assistance.
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August 2023 by Laura Young
I was stuck in a shopping center parking lot. Gears stopped working. They came and towed me and fixed vehicle very quickly. Tow truck driver was very friendly. Very happy with the time it took them to get my car back to me.
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August 2023 by Anibal Ethan
They fixed a ghost problem on my daughter Jeep, and with the time and patience, they fixed it. Thanks to Chris and his team for all the help. Appreciate it alot. Nice people and great place.
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July 2023 by Nakaylin Ashburn
I had triple A tow my car here . it broke down on the freeway & was smoking they called me for 3 days informing me that my car was complete & ready for pick up when I ended up going to pick it up they told me oh well it’s still smoking a little I paid 600 dollars to get the car back and it’s still SMOKING ALOT where I’m not even able to drive so i ended up leaving it there now their telling me that it’s my engine & I will have to pay 5,000 for it . My car was loud before it broke down they literally fixed the noise but left my car in the same smoking circumstances that I brought it to them & now I’m out of 600 dollars for something that had nothing to do with the car smoking . Mike is very rude & non helpful I do not recommend when the owner comes back hopefully service will be better for the next person 0/10 horrible do better guys ! I think the tow truck driver & the shop are running a scam together .
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June 2023 by BettaBeGood Jr
FRANK,FRANK AND FRANK. Thank you so much for taking care of my electrical problem on my Ram. I was terrified it was going to be the tipm. Which cost BIG$$$ TO REPLACE. But I turned it over to Frank. Which I was referred to from my mechanic and he took care of it. Now my headlight doesn't act like my blinker when I activate it. Definitely won over my business.Services: Electrical repair
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May 2023 by B
This is my first Google review that isn't 5 stars, so that's really saying something.I used AAA and wanted to get my car towed to another place. The Motorcity auto care driver told me their shop would do the work cheaper. So I got it towed there.I get a call a few hours later telling me it's going to be double the price the other place quoted me. I was furious but agreed since I didn't want to tow my car again. When I go to pick up my car the price was another 30% higher than what they told me on the phone!I learned my lesson from this place. To top it all off, I got a call a week later talking about the work I needed on my car. After a minute I realized they were talking to me about another customers car. This place is a joke.
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May 2023 by William Monroe
Very happy with the service. Sales guy explained things easy to understand. Didn't over sell me. Multiple small issues but he explained why these "need to be addressed now" and why "these can wait for now". Prices seemed similar to other shops I called. Overall very professional with the customer and the work. HIGHLY recommend!Services: Electrical repair
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May 2023 by Laura Portrey
A/C needed a new compressor and I was aware that it would be somewhat costly. It does seem to be working good and if I have any issues I'll bring it back to them. My star rating is solely based on communication and the attitude of the owner. Mike needs some better communication skills. It would have been nice to know that my car wouldn't be finished on the same day, even though it was brought in at 8am. I had to call them 3 times to inquire. The 2nd time Mike informed me that he was eating lunch and he'd call back later. My car was ready the following morning by 9 am. Which makes me wonder why it wasn't fixed by 6pm (closing time) yet a half hour after opening it was ready?Not sure I'd use this shop again.Service: Air conditioning
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April 2023 by Ryann Zeliska
This place is trash. They don't even deserve 1 star. I had my car towed here to get the radiator hose replaced on my car and since I got it back my heat and air dials don't work, the heat won't move off my front defrost and there's a rubbing noise coming from underneath my car. They didn't seem interested at all to hear about the new problems they caused. Do not take your car here.
