Midas in Southgate, MI, is known for providing reliable and honest auto repair services. With a history dating back to 1956, the shop has built a strong reputation for quality work and trustworthy service. Customers often praise the friendly and knowledgeable staff, who make them feel comfortable and confident in their repairs. The shop is clean and organized, creating a welcoming environment for vehicle owners. Many reviews highlight the staff's honesty, especially in cases where customers received fair estimates and same-day repairs at reasonable prices. For example, one customer appreciated the quick fix of a tailpipe with no diagnostic fee and a much lower cost than a dealership. Others mention the staff’s transparency, such as being shown no leaks during brake service or being called to approve parts and costs beforehand. The management team, including managers like Sarah and Nick, are recognized for their professionalism, friendliness, and willingness to work with customers on pricing. Customers also value the neighborhood shop feel, with some noting the inclusion of water, tea, or coffee during visits. Despite some past staffing concerns, recent reviews show that the shop is now well-staffed and continues to deliver dependable service. Overall, Midas in Southgate is highly recommended for auto repairs, tire services, oil changes, and more, thanks to its commitment to honest, friendly, and efficient service.
Unmatched professionalism. Liz went BEYOND above and beyond making sure everything was organized for me. Brad kept me informed every step of the way and was eager to help. Shout out to Adam for fixing my baby! Wouldn't go anywhere else. Yall are AMAZING ??☝?
June 2024
Highly recommend, under GREAT management, the inside and outside of the shop is very clean and organized, water, tea or coffee is also included. The staff is very friendly, knowledgeable and honest. I usually don’t allow shops to work on my car but I feel really comfortable bringing my car for business.
May 2024
Quick and excellent service. Manager Serah was extremely friendly and kept me in the loop about what was happening. I would go here again for any of my car maintenance needs!
