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November 2023 by Steven R. Buchko
Just sat here for 40 minutes before being told the next open spot will be at 1. I signed in at 10am, I wish you people were more open with your appointments so I didn’t waste my time. Before you go here be sure they aren’t booked because they won’t tell you if they are you’ll just waste your time.
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August 2023 by AKBAR PRODUCTIONS
0 stars. I called this location and was told there was only a 20 min wait time. I go in and im told it's an hour wait time. Wait there for an hour and forty five minutes before i decided to cut my losses and leave. You lied to get me in the door then you lied again when I went in. If you guys care about customer service you need to do better. Thanks for wasting my time ???
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August 2023 by Damien Adams
I had a great time at lady Jane's in southgate off eureka road today! It was my first hair cut there and was nervous but Gabby was amazing at everything she did in it made my day i can't stop looking at myself because my hair cut and beard came out amazing. I will be going back to her for sure thanks Gabby!
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August 2023 by David Lemuel
Never again waited over an hour and a half still did not get my hair cut. At 1230 they took an appointment that was made for 1:15 before me . Total mismanagement.
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June 2023 by Ryan Triolet
Everyone who works here is friendly and personable. I always appreciate that they take their time and don’t rush - makes for a perfect haircut every visit for three years and counting! Waits are never too long for a walk-in, and the atmosphere is great. The scalp massages are 10/10!
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June 2023 by bob hodge
I had Makenzie, this time, and she listened and did an awesome haircut. It's not very often you get someone that cares as much as she did. I really appreciate it .
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May 2023 by Nick Przybylo
I’ve gotten my hair cut by Samantha at Lady Jane’s in Wixom Mi for several years now. She’s never let me down, always leave looking better than ever. . Sam’s professional touch, attention to detail and charm, set her aside from the rest. I very much recommend making your next hair cut with her.Service: Haircut
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May 2023 by Rob Sinn
Jen was awesome. First time beard trim. Was realy nervous.jen was amazing. Great job on the line up. And took her time shaping my beard to make it look great. With a shampoo and neck shave the works was a gret time .will be going back. Thank you Jen.Services: Haircut
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May 2023 by clint cavanaugh
This place is horrible for setting appointments. You can’t do it online or call and make an appointment for anyone unless you “know “ the stylist name. Then they tell you there is no wait but when you walk in there is a waiting room full of walk ins and the wait is more than an hour always. And then you get to sit there and watch all these other people walk in and go straight to a chair because they knew a stylist by name and was able to make an appointment, then they take said call in before anyone on the wait list. I asked the girl on the phone ok tell me who’s working so I can schedule an appointment with them. She was very rude and said “it doesn’t work like that” Get a better system. We won’t return
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April 2023 by Francisco Galvan
Tried getting my haircut here multiple times, I’ve been turned down every single time. I called at 6pm and talked to a lady, she said they take clients up until 7:30pm. It’s currently 7:15pm, I walked in and the lady says that she is not taking anymore people, that there are only two stylist working. I would take my business somewhere else, where they actually have employees and won’t turn you down.
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April 2023 by Kon Hi
Check in is confusing. Asked if I could make an appointment? I was told no, but then person after person was taken back before us. I ask why. Oh, they have appointments. WAITED OVER 1 HOUR after being told your next.
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April 2023 by Tamie Moore
If I could give mckenzie ten stars I would☆☆☆☆☆☆☆☆☆☆.. Seriously you don't find a stylist that goes out of their way for children as would do for adults... She made sure his hair was cut properly if it was styled or not... She did such an amazing job. I actually brought my other son to his hair fixed from a bad haircut from a few weeks ago.. Again amazing... Highly recommend her but also the others stylus in the building were extremely friendly and welcoming highly recommend this location ..Services: Haircut
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April 2023 by Albert Castillo
The decor is awesome for us guys and the ladies are always smiling and performing great customer service. I always get my haircut from Christy. She is awesome and does an awesome job on my hair and goatee. Overall this place is # 1
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February 2023 by LiveFreeOrDie
First time customer. Makenzie was super friendly and personable. Had my hair cut and washed- she did an excellent job!Service: Haircut
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January 2023 by Joseph Hall
Lady Jane’s has been my “go-to” haircut place for 12+ years now and the Southgate location on Eureka road is the absolute best!!! Usually Kristie or Jessica cuts mine and my two boys hair and they always do a fantastic job. Very friendly, well managed and ran, top notch service, and skilled stylist. Can’t go wrong! Will seriously miss them now that my move to SC is less than 2 months away ?
