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November 2023 by Kayla Stoots
They really need to work on their customer service here. I asked a simple question about the stock of an item while in an aisle and got the response of “I have no clue, I don’t mess with that. My manager handles all that.” So when I got to the check out, I asked if the cashier wouldn’t mind calling up a manager so I could double check on the item. Who walks up? The same lady who just told me she didn’t have a clue. There was a short conversation after that, but basically they don’t have time for you. You’re in retail and the object is to sell items, correct? Maybe keep that in mind and try improving your attitude and outlook while you’re at work to supposedly help other people.
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November 2023 by Leslie H. Cooper (COOP)
This is a store that is well stocked not many people go there, but a great place organize
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November 2023 by Jane Vines
It's after 9 am... They open at 9. I have been outside door waiting ten minutes, and still waiting as I write this, while an employee is looking on. About to say screw it and go next door to family dollar. If a business can't open when they should, why should I delay my day? Ridiculous. And this is not the first time, just first time putting in a report for it.
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November 2023 by Tracy S
Just left Southgate store I. Disabled and can only use 1 arm I had to take the cart out to get my things she came out accusing me of trying to steal a cart and was cussing the whole time in the store she should be fired.....why don't yall answer your phone Southgate
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September 2023 by Rhonda Gutierrez
The manager at this location is always impatient, rude, short with customers, and seems very bothered. Maybe she is ill and shouldn't be working? I'm praying for her because anyone who is that mean must be miserable. Corporate should step in and retrain on customer service. I try to avoid this store as often as possible.
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September 2023 by Phil
I live close to this location so i come here often unfortunately! The older African American woman here is so incredibly rude she obviously hates her job and just needs to quit!!! And everytime i come here she is working im assuming she might have a manager position which is insane someone so rude and unfriendly could be a manager
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August 2023 by CJG313
Some of the worst customer service I have ever experienced. Don't even know if the woman gave me the correct name, but her name was something like Nutella. She was a clear racist, rolled her eyes during the times she was ringing me up, she started scratching up the item I was going to buy and it was the last one and I asked her could she please not do that, so she put all my stuff away and said that I wasn't allowed to buy it and was very cocky and arrogant about it. I will be calling on a different day because I bet that woman will answer the phone and try to handle it in a disrespectful way, but she should be fired on the spot. No place for ignorance and racism, if you hate your job do something else. The entitlement of some people is crazy.
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July 2023 by Michelle P
Extremely inconsiderate and rude cashier I've ever seen. Wish she had a name tag present. Most employees here are great.
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July 2023 by glam and gram Elizabeth
I love Dollar Tree but let's face it you got to be very very careful purchasing things there I find myself grabbing things because they're a dollar and a quarter and then I get home and don't even really need them LOL very clean store shelves are always stocked never stand in line cashiers are great
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May 2023 by Jessica Perry
Very good customer service .Leanne was patient and polite to every customer, took the time to explain any questions anyone had, and made me definitely want to come back to this dollar tree. They need more people like Leanne working in customer service
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May 2023 by Sharon Smith
It was a little packed with people that were trying to get last minute things for mom o mothers day they were buying cards and other gifts and gardening things to get started it was very nice to see people out and about thinking about their moms.
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May 2023 by Anthony Cole
Its a $1 store. Would take a lot to get 1 or 5 stars.
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April 2023 by Anika Garnes
Love this store is stays fully stocked and always clean
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January 2023 by B Liss
I love Dollar Tree stores. However, this store needs some attention. Very low on stock. A bit messy and dirty floors. Staff was ok.
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December 2022 by Donita Adams
Absolutely the best Dollar Tree I have ever been to!!!