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May 2024 by Felicia Steward
Outstanding
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May 2024 by Yahori ben Israel
So far so good.
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May 2024 by Greg E
I ordered a garbage can and still have not received it
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May 2024 by Kimberly Mccrary
I have found waste management to have two different standards of service, depending on the neighborhood appears to dictate the quality of service you will receive, this being said the quality of service that one receives depends on were you reside the suburbs versus in the city of Detroit is totally different. I’ve had more non-pick ups in the city. I don’t know if the quality of service is driven by the municipality or by the company.
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April 2024 by Yoshio Chandler
I would give them 1/2 or no stars if possible. We have our trash pick up each week and recycling/bulk/yard waste is bi-weekly. Just about each week I have to call them to pick up the trash can that was put out the night before for service because they just drive right past them. Almost each time I am told by the service rep we did not have the containers out. One time they even showed me the video from their truck proving our containers were out and they just drove by. The level of incompetence and laziness is beyond comprehension. The crew never puts the containers back safely, they are just flung and often leaves containers all over the road. I would not recommend them, ever.
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April 2024 by Jovica Trpcevski
WM is doing a job with my sanitation needs, they work with me so that ally needs are metGreat job WM .
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April 2024 by Kelli Clark
Pitiful service for Detroit residents!!
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March 2024 by Yolanda Harris
They never pick up bulk trash
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February 2024 by Kerri Sutton
We recently moved our offices and contracted with WM for service. I've talked to one of their drivers and he was very friendly. Service has been great so far!
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February 2024 by Ernie Harris
Always professional.
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February 2024 by Ramsey Sweis
I tend to not post negative reviews but.... Our experience has been great up until the last 3 pickups. The dumpster was not placed properly back in its place. Causing the door handle lock to not align with the hole in the ground keeping the swing doors too close. This causes the doors to freely swing and hit a parked car.The dumpster was again placed in the same position on the second incident. The doors swung open and the snow removal company could not plow out the parking lot properly.The most recent incident, last week's pick up, the doors were left open and the wind slammed the door against my car causing damage to my car. The tail light was damaged as a result.I know that WM is screening this post using a third party app to keep negative posts from posting on Google. I hope management takes action. I experienced similar experiences before and have called WM to note our request to have the doors closed properly after a pickup.
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January 2024 by Charita Curry
The WM truck pickup is great.
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January 2024 by Erik S
Amazing
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January 2024 by Tanya Enochs
City services are at an all time low..:for such high cost of living….Not sure if they are listening to the people…But give us what we pay for…no more no less!..Service: Trash removal & disposal
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January 2024 by Cynthia Rice
I'm having trouble with with walk-upHandicap service every week after 9 years of exceptional service. This has gone on for now 3 months. The office staff is great! The recovery team is disrespectful of my home and my health.
