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“Great customer service! I feel they really are comcenred about me. I have never once called or went in to the branch and felt like they weren't going to service me with professionalism.”
“Began my membership in Southgate in 1994 and twelve years later maintained that membership through the branch in Southfield. All of the locations I interacted with were the same: provided high quality customer service that let me know both my membership and I were important to them. Thank you, and 5 stars for you!”
“This is a LOVE/HATE relationship!LOVE: early deposit work checks into my account!At good locations, airport, grocery store, and ATM's.Branch close to my house.HATE: takes days for them to send my morgage payment to the company!Sometimes takes days to post to my account!Maddening .......but I stay.....”
“My landlord has an account here, so this is where I come to pay my rent. I love this bank because they hardly have anyone in there. I can go in deposit my money and get on with my day! Keep up the good work Fifth Third.”
“Jay at the Southfield, MI branch was absolutely customer focussed - kind, polite, clearly understood what needed to be done, efficient in his work. Great service!”
“They smooth to me , ain’t had them long but hear good things. These reviews provide some interesting information. But the best intel gone come from a personal experience.May your experience be one of a kind ???”
“Great customer service. That young black girl with the pretty eyes is smoking hot she can wipe my bank account clean out checking and savings. Anyway they get u in and out quickly with fantastic service”
“Absolutely love this branch location. Great customer service, knowledgeable, friendly and willing to educate you on any questions you have. I appreciate the staff at this location taking time with each member to ensure quality customer service is provided.”
“I was helped by a teller named Tina and she was amazing! I had a very odd request for crisp single bills and she went above and beyond taking time to thoroughly go through stacks of bills to get me the amount I requested. Very appreciative of her.”
Open 24 hours
26700 W 12 Mile Rd, Southfield
Banks
“I use this bank daily and I never have had any issues. The staff is always friendly and knows me on a first name basis. The bank manager is extremely helpful and gave me some great information regarding business lines of credit. I would recommend this location to anyone.”
“I use this bank daily and I never have had any issues. The staff is always friendly and knows me on a first name basis. The bank manager is extremely helpful and gave me some great information regarding business lines of credit. I would recommend this location to anyone.”
“I was hesitant to come to the12 mile ranch because of other negative reviews. I am so glad I took a chance! Alyssa(sp) was fabulous! She was pleasant, polite, personable and efficient. Thanks Alyssa! All of the staff the I came in contact with were courteous. They had 3 tellers working and I waited maybe 2 minutes in line. I will be back if needed.”
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“I've been a member of Vibe Credit Union for a long time. Back when they were called Telcom. I like the Southfield branch especially because it's within walking distance of home. It has a neighborhood feel unlike some of the big banks. Members are always acknowledged upon entry.”