“Great customer service! I feel they really are comcenred about me. I have never once called or went in to the branch and felt like they weren't going to service me with professionalism.”
“This is a LOVE/HATE relationship!LOVE: early deposit work checks into my account!At good locations, airport, grocery store, and ATM's.Branch close to my house.HATE: takes days for them to send my morgage payment to the company!Sometimes takes days to post to my account!Maddening .......but I stay.....”
“Began my membership in Southgate in 1994 and twelve years later maintained that membership through the branch in Southfield. All of the locations I interacted with were the same: provided high quality customer service that let me know both my membership and I were important to them. Thank you, and 5 stars for you!”
Open 24 hours
24563 W 12 Mile Rd, Southfield“Jay at the Southfield, MI branch was absolutely customer focussed - kind, polite, clearly understood what needed to be done, efficient in his work. Great service!”
“They smooth to me , ain’t had them long but hear good things. These reviews provide some interesting information. But the best intel gone come from a personal experience.May your experience be one of a kind ???”
“My landlord has an account here, so this is where I come to pay my rent. I love this bank because they hardly have anyone in there. I can go in deposit my money and get on with my day! Keep up the good work Fifth Third.”
“I was helped by a teller named Tina and she was amazing! I had a very odd request for crisp single bills and she went above and beyond taking time to thoroughly go through stacks of bills to get me the amount I requested. Very appreciative of her.”
9AM - 2PM
26700 W 12 Mile Rd, SouthfieldOpen 24 hours
26700 W 12 Mile Rd, Southfield“I use this bank daily and I never have had any issues. The staff is always friendly and knows me on a first name basis. The bank manager is extremely helpful and gave me some great information regarding business lines of credit. I would recommend this location to anyone.”
“I use this bank daily and I never have had any issues. The staff is always friendly and knows me on a first name basis. The bank manager is extremely helpful and gave me some great information regarding business lines of credit. I would recommend this location to anyone.”
“I was hesitant to come to the12 mile ranch because of other negative reviews. I am so glad I took a chance! Alyssa(sp) was fabulous! She was pleasant, polite, personable and efficient. Thanks Alyssa! All of the staff the I came in contact with were courteous. They had 3 tellers working and I waited maybe 2 minutes in line. I will be back if needed.”
“I visited the bank about a week a go. Very good service. The team is very helpful and nice. We met Rita . She is the best. She helped us and answered all our questions. The visit went smoothly. Thank you all.”
“I've been a member of Vibe Credit Union for a long time. Back when they were called Telcom. I like the Southfield branch especially because it's within walking distance of home. It has a neighborhood feel unlike some of the big banks. Members are always acknowledged upon entry.”