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November 2023 by ANGELIQUE MILLS
Abdullah and Brandin did a really good job on my shattered phone. They were professional, fast, thorough pleasant!
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November 2023 by Nichole DeKlein
I was able to drop it off the same day as making my claim, they fixed in the two hours stated. Great service!!
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October 2023 by Michael
Took them weeks to fix my phone, something about getting the parts. But did do a great job at $200 for the front and $100 for the back. Phone was a galaxy s10e. Not a top of the line phone!
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September 2023 by Tyler Langley
Hinge on my Fold4 started to go bad, and my phone is still under warranty. Went in there and they would not repair because my phone has a scratch?? A scratch on my phone has literally nothing to do with my hinge or even if the phone is "damaged". Literally who doesn't have a scratch somewhere on their phone? I had to have the guy point mine out because it is hardly visible!
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September 2023 by Mrs Parker
Phone screen was replaced with insurance. Started lifting after 3 days. They fixed it. Lifted again after a month and they would not repair. They wanted to charge me 100 dollars, which was a definite no. Go somewhere else.
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September 2023 by Scott Carter
There was a glitch with the notifications not working (text or email), but other than that, the experience was very good. The repair was quick, the technician and other person I interacted with were friendly and seemed knowledgeable.
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August 2023 by Terrika Coleman
Very good reasonable prices. Very good customer service. They told me a hour and a half but fixed it quicker than I expected. If I ever need my phone screen fixed again I will most definitely go back to them without question.
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July 2023 by Teka Neal
I was most impressed with the service that I was provided with by Abdu (I think that’s his name:curly hair). He was so patient with me and was determined to rectify the issues that I was having. Additionally, he was so pleasant and persevered until we had success with my phone. I thankful for UBreakFix, but so UBER appreciative for Abdu!
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July 2023 by Laura Affer
Dropped my phone (Google Pixel 5), got a bright bar on screen but worse - touch screen no longer worked, so couldn't use phone. Super busy week, no time to go through upgrade/replacement. The Southfield, MI store fixed my phone in 1 HOUR. Are you kidding me? I was so stressed trying to figure out how to deal with no phone for a couple of days. Nope, same day - DONE!! They were awesome!
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July 2023 by Tasha Patterson
I went to the location in Southfield on Telegragh and 12 mile unable to use my phone because the screen went black. I promise you within 20 minutes they got my phone back in working order. Thank you God. They were a life saver today.
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June 2023 by Carla Brown
I am very pleased with my experience here at UbreakIFix. Customer service is great! I dropped my phone off one day for repairs and it was ready for pickup the next day. Everyone should come here for any technology issues. Thank you for making my experience pleasant
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June 2023 by A. Louis
My rating is a combination of two things: the service and the price. The service was perfect. They were fast, precise. and professional with their service in repairing my Galaxy 8 plus. But it didn't come without going deep in the wallet. To be fair, other companies charged just as much (if not more). So while I wasn't thrilled with the price of the service, the service itself was second to none.
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June 2023 by Erin Martin Murphy
Friendly and fast service. Cheaper than local places that aren't authorized Samsung repair places like they are. Screen repair is still really expensive though - I guess there's no way to get past that. Protect your screens, folks! No repair place has ever suggested a good case or screen protector, but there's always signs around to insure your phone. After a year of insurance and a deductible, it's about the same cost anyway.
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June 2023 by Keith Page
Kayla provided great service and professionalism! She was very knowledgeable and informative about my issue and needed repair. I will definitely be back!
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May 2023 by Jo Car
Guillermo was incredibly professional, polite, and patient. He quickly fixed my phone. 5 star experience, highly recommend going to Guillermo at the Southfield location!