U-Haul at 8 Mile offers a wide range of moving solutions, including trucks, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also find portable U-Box containers, moving help services, hitch installations, and moving supplies like boxes and propane. Online reservations make the process easier, and staff are generally helpful and professional. Most reviews highlight positive experiences with the helpful staff and the good condition of the trucks. One reviewer praised a staff member for being kind and professional, making the initial rental smooth. Another mentioned that the staff member LaShata provided excellent, helpful service, making the overall experience enjoyable. The location is convenient for local moves and close to home. However, some reviews point out issues during the drop-off process, where staff members were rude and lacked clear instructions, leading to frustration. There were also complaints about the rental process being slow due to staff training issues and miscommunications about returning the truck and charges. Despite these problems, the location was appreciated for its availability, especially when other places were closed, and for providing trucks on short notice. Overall, U-Haul at 8 Mile is a reliable option for moving needs, with friendly staff and good equipment, though improvements in communication and staff training could enhance customer experience.
This location was close to home. I suggest that you do as much as you can online. It minimizes the time in-store. This isn't a huge location so you can't leave your car. The gentlemen that helped me professional and polite. My transaction went very smooth.
February 2024
The guys were wonderful, Very helpful, But the young lady I do not care too much for,
February 2024
A nice Uhaul. Pleasant staff and nice trucks. Would rent from again
