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October 2023 by Kirsten Gurtowsky
Absolutely do not recommend this business. There are much better ones in the area. We ordered a custom suit for my fiancé for our wedding with a guaranteed pick up date several days before. The tailor completely messed up the timing. The suit did not arrive on time and will not be complete for the wedding. There are no other options and colors were based on the navy suit. Now we are scrambling to put together a cheap suit that does not fit right. This business is unreliable and I would not recommend.
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June 2023 by John Severson
Amazing attention to the details. Plus, excellent communication and ideas regarding the selection of quality products.
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February 2023 by Gerry Mason
High quality clothing ? at fair prices especially during trunk sales. The best service. You will never set foot in a shopping mall which saves hours of time and money ?. Tom James comes to you and you get what you want.
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January 2023 by Rich York
Great job by Brent in helping choose several great outfits.
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December 2022 by Andrea Darden
I am impressed by my rep, Briley Harder. Her attention to detail and customer service is impeccable.
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December 2022 by Scott Elliott
Brent did a great job of guiding me in clothing selection!
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January 2022 by Alan Osterdale
They provide personalized service helping you make sure you have the size and look you want.This is not T J Max, Kohlsyou actually get service
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December 2021 by Kurt Bruderly
Tom James has always been a company that's a pleasure to work with. Intelligent and personable clothiers, wide selection, quality product with a great fit. I'm basically addicted to their suits as I have to wear one everyday. I haven't had a major issue with any purchase, and the minor issues were take care of promptly and free of charge. They want you to love what you wear!
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December 2021 by Mark Bernas
Briley Harder was great to work with. I texted her at 7:00 in the morning and was able to have her stop by at 8:30. By 9:30, my order was placed and I was back to work. So much easier than going to the mall. Will definitely place more orders with Briley and Tom James!
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December 2021 by David R. Hough
I'm not a fan. I am a stocky built man, and was sold four sport coats and one suit, four pair pants, and two vests. The sport coats and suit coat tailoring looked like stovepipe arms and poorly constructed chest area. They were not becoming at all. I recently took them to a tailor who refit them all for me. His comment was that the tailoring was terrible. 'Nough Said. I spent over $10G on the initial purchase ... now after $1G of retailoring I have well fitting coats. The fabric is very nice, just lousy tailoring.
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September 2021 by Scott Whitfield
I have worked with Allyce Schinske for a few years now buying suits and cloths. She is fantastic to work with. She just fitted me and my groomsmen for my wedding and they are the best. Such an easy person to work with. Will come with plenty of ideas to make sure you look the absolute best. Will be going back to get more soon.
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August 2021 by Victor Whang
I have been using Tom James and my personal haberdasher, Marty Mulcahey for years. The product quality is excellent and the options are many so no matter what you are looking for, Tom James is the "go-to" fashion tailor that will make you look as successful as you want others to know you are!
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August 2021 by Kris Mestdagh
ROB is amazing and such a wonderful person who makes the experience enjoyable. He is filled with patience and understanding.THANK YOU 5*plus
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July 2021 by Jason Spranger
The suits look and felt great. Unfortunately, the pants only lasted 3 years (dry cleaned only). Very expensive for suits I’ve worn less than 70 times each. Getting the suits took about 3 months longer than estimated as well (no discount for the delay). All in all, not a good experience. Massive waste of thousands of dollars.Update: In process of resolving issue. I will update again when issue is fully resolved.
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July 2021 by Edward Hess
I am very pleased with my clothing from Tom James and the customer service from Clothier Marty Mulcahy. Tom James brings you well made, long-wearing custom suits and shirts, all for a reasonable price. You are paying more than you would at an off-the-rack chain store, but far, far less than more expensive men's stores. Having a custom suit fitted to your body makes a big difference in comfort and in style.
